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Effects of Political Bias and Reliability on Temporal User Engagement with News Articles Shared on Facebook
Linköping University, Department of Computer and Information Science, Database and information techniques. Linköping University, Faculty of Science & Engineering.
Linköping University, Department of Computer and Information Science, Database and information techniques. Linköping University, Faculty of Science & Engineering.ORCID iD: 0000-0003-1367-1594
2023 (English)In: PASSIVE AND ACTIVE MEASUREMENT, PAM 2023, SPRINGER INTERNATIONAL PUBLISHING AG , 2023, Vol. 13882, p. 160-187Conference paper, Published paper (Refereed)
Abstract [en]

The reliability and political bias differ substantially between news articles published on the Internet. Recent research has examined how these two variables impact user engagement on Facebook, reflected by measures like the volume of shares, likes, and other interactions. However, most of this research is based on the ratings of publishers (not news articles), considers only bias or reliability (not combined), focuses on a limited set of user interactions, and ignores the users engagement dynamics over time. To address these shortcomings, this paper presents a temporal study of user interactions with a large set of labeled news articles capturing the temporal user engagement dynamics, bias, and reliability ratings of each news article. For the analysis, we use the public Facebook posts sharing these articles and all user interactions observed over time for those posts. Using a broad range of bias/reliability categories, we then study how the bias and reliability of news articles impact users engagement and how it changes as posts become older. Our findings show that the temporal interaction level is best captured when bias, reliability, time, and interaction type are evaluated jointly. We highlight many statistically significant disparities in the temporal engagement patterns (as seen across several interaction types) for different bias-reliability categories. The shared insights into engagement dynamics can benefit both publishers (to augment their temporal interaction prediction models) and moderators (to adjust efforts to post category and lifecycle stage).

Place, publisher, year, edition, pages
SPRINGER INTERNATIONAL PUBLISHING AG , 2023. Vol. 13882, p. 160-187
Series
Lecture Notes in Computer Science, ISSN 0302-9743
Keywords [en]
User interactions; Bias; Reliability; Temporal dynamics
National Category
Media and Communication Technology
Identifiers
URN: urn:nbn:se:liu:diva-196957DOI: 10.1007/978-3-031-28486-1_8ISI: 001004071500008ISBN: 978-3-031-28485-4 (print)ISBN: 978-3-031-28486-1 (electronic)OAI: oai:DiVA.org:liu-196957DiVA, id: diva2:1792522
Conference
24th Annual International Conference on Passive and Active Measurement (PAM), ELECTR NETWORK, mar 21-23, 2023
Available from: 2023-08-29 Created: 2023-08-29 Last updated: 2024-05-03
In thesis
1. Data-driven Contributions to Understanding User Engagement Dynamics on Social Media
Open this publication in new window or tab >>Data-driven Contributions to Understanding User Engagement Dynamics on Social Media
2024 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Social media platforms have fundamentally transformed the way information is produced, distributed, and consumed. News digestion and dissemination are not an exception. A recent study by the Pew Research Center highlights that 53% of Twitter (renamed X) users, alongside notable percentages on Facebook (43%), Reddit (38%), and Instagram (34%), rely on these platforms for their daily news. Unfortunately, not all news is reliable and unbiased, which poses a significant societal challenge. Beyond news, content posted by influencers can also play an important role in shaping opinions and behaviors.

Indeed, how users engage with different classes of content (including unreliable content) on social media can amplify their visibility and shape public perceptions and debates. Recognizing this, prior research has studied different aspects of user engagement dynamics with varying classes of content. However, several unexplored dimensions remain. To better understand these dynamics, this thesis addresses part of this research gap through eight comprehensive studies across four key dimensions, where we place particular focus on news content.

The first dimension of this thesis presents a large-scale analysis of users' interactions with news publishers on Twitter. This analysis provides a fine-grained understanding of engagement patterns with various classes of publishers, with key findings indicating elevated engagement rates among unreliable news publishers. The second dimension examines the dynamics of interaction patterns between public and private (less public) sharing of news articles on Facebook. This dimension highlights deeper user engagement in private contexts compared to the public sphere, with both spheres showing the highest interaction levels with highly unreliable content. The third dimension investigates the drivers of popularity among news tweets to understand what makes some tweets more/less successful in gaining user engagement. For instance, this analysis reveals the negative impact of analytic language on user engagement, with the biggest engagement declines observed among unreliable publishers. Finally, the thesis emphasizes the importance of temporal dynamics in user engagement. For example, exploring the temporal user engagement with different news classes over time, we observe a positive correlation between the reliability of a post and the early interactions it receives on Facebook. While the thesis quantitatively assesses the effects of reliability across all dimensions, it also places additional focus on the role of bias in the observed patterns.

These and other insights presented in the thesis offer actionable insights that can benefit multiple stakeholders, providing policymakers and content moderators with a comprehensive perspective for addressing the spread of problematic content. Moreover, platform designers can leverage the insights to build features that promote healthy online communities, while news outlets can use them to tailor content strategies based on target audiences, and individual users can use them to make informed decisions. Although the thesis has inherent limitations, it deepens our current understanding of engagement dynamics to foster a more secure and trustworthy social media experience that remains engaging.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2024. p. 75
Series
Linköping Studies in Science and Technology. Dissertations, ISSN 0345-7524 ; 2383
National Category
Computer Sciences
Identifiers
urn:nbn:se:liu:diva-203209 (URN)9789180756068 (ISBN)9789180756075 (ISBN)
Public defence
2024-06-11, Ada Lovelace, B Building, Campus Valla, Linköping, 09:15 (English)
Opponent
Supervisors
Note

Part of the computations were enabled by the supercomputing resource Berzelius, provided by the National Supercomputer Centre at Linköping University and the Knut and Alice Wallenberg Foundation through project Berzelius-2023-367.

Available from: 2024-05-03 Created: 2024-05-03 Last updated: 2024-05-06Bibliographically approved

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Citation style
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