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Empowering resilient crisis response training through purposefully designed boundary objects in a simulation-gaming exercise approach: Supporting ad-hoc team interaction
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-8701-8689
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences. Region Östergötland, Regionledningskontoret, Center for Disaster Medicine and Traumatology.ORCID iD: 0000-0003-2771-2705
Skövde University.
2021 (English)In: ECCE '21: Proceedings of the 32nd European Conference on Cognitive Ergonomics / [ed] Marti Patrizia; Oronzo Parlangeli; Annamaria Recupero, ACM Digital Library, 2021Conference paper, Published paper (Refereed)
Abstract [en]

This paper reports on experiences of creating resilience-empowering simulation-gaming exercises concerning disruptions in the payment system. The aim of the exercises was to utilize gaming-simulation as a training environment where teams of practitioners can learn to develop in-depth understanding of systemic interaction (i.e., cascading effects of disruptions) and learn how to develop collaborative resilience across many different critical infrastructures. Interaction between different stakeholders in the payment system, such as business owners, banks, municipality crisis managers are considered as the foundation for building collaborative resilience. Designing the exercises in such a way that they encourage and support such interactions are therefore seen as a primary design goal. This paper describes lessons learned from the process of conducting the 17 exercises in terms of creating a well-balance simulation and an immersive experience.

Place, publisher, year, edition, pages
ACM Digital Library, 2021.
National Category
Other Social Sciences not elsewhere specified
Identifiers
URN: urn:nbn:se:liu:diva-197266DOI: 10.1145/3452853.3452879OAI: oai:DiVA.org:liu-197266DiVA, id: diva2:1792705
Conference
ECCE 2023, 26-29 April, Siena
Funder
Swedish Civil Contingencies Agency, 2016-3046Available from: 2023-08-30 Created: 2023-08-30 Last updated: 2023-08-30

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Publisher's full texthttps://dl.acm.org/doi/abs/10.1145/3452853.3452879

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Johansson, BjörnBerggren, Peter

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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