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Semi-Public End-user Content Contributions: a case-study of concerns and intentions in online photo-sharing
Linköping University, Department of Computer and Information Science, MDALAB - Human Computer Interfaces. Linköping University, The Institute of Technology.
2008 (English)In: International journal of human-computer studies, ISSN 1071-5819, E-ISSN 1095-9300, Vol. 66, no 4, 287-300 p.Article in journal (Refereed) Published
Abstract [en]

As social networks and rich media sharing are increasingly converging, end-user concerns regarding to whom, how and why to direct a certain digital content emerge. Between the pure private contribution and the pure public contribution exists a large research and design space of semi-public content and relationships. The theoretical framework of gift-giving correlates to semi-public contributions in that it envelopes social relationships, concerns for others and reciprocity, and was consequently adopted in order to reveal and classify qualitative semi-public end-user concerns with content contribution. The data collection was performed through online ethnographic methods in a large photo-sharing network. The main data-collection method used was forum message elicitation, combined with referential methods such as interviews and application observation and usage. The analysis of data resulted in descriptions concerning end-user intentions to address dynamic recipient groupings, the intentions to control the level of publicness of both digital content and its related social metadata (tags, contacts, comments and links to other networks) and the conclusion that users often refrained from providing material unless they felt able to control its direction.

Place, publisher, year, edition, pages
Elsevier, 2008. Vol. 66, no 4, 287-300 p.
Keyword [en]
Rich social networks; Multimedia content; Online ethnography; Flickr; Gift-giving; Social metadata
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:liu:diva-13304DOI: 10.1016/j.ijhcs.2007.10.010OAI: oai:DiVA.org:liu-13304DiVA: diva2:18269
Note

The previous status of this article was Manuscript and the working title was Non-Public Gifting on the Internet: a case-study of end-user concerns in photo-sharing.

Available from: 2008-05-21 Created: 2008-05-21 Last updated: 2017-12-13Bibliographically approved
In thesis
1. Gifting Technologies: Ethnographic Studies of End-users and Social Media Sharing
Open this publication in new window or tab >>Gifting Technologies: Ethnographic Studies of End-users and Social Media Sharing
2008 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This thesis explores what dimensions that can be used to describe and compare the sociotechnical practice of content contribution in online sharing networks. Data was collected through online ethnographical methods, focusing on end-users in three large media sharing networks. The method includes forum message elicitation, online interviews, and application use and observation. Gift-giving was used as an applied theoretical framework and the data was analyzed by theory-informed thematic analysis. The results of the analysis recount four interrelated themes: what kind of content is given; to whom is it given; how is it given; and why is it given? The five papers in this thesis covers the four themes accordingly: Paper I presents the research area and proposes some initial gifting dimensions that are developed over the following papers. Paper II proposes a model for identifying conflicts of interest that arise for end-users when considering different types of potential receivers. Paper III presents five analytical dimensions for representing how online content is given. The dimensions are: direction (private-public); identification (anonymous-identified); initiative (active-passive); incentive (voluntary-enforced); and limitation (open-restricted). Paper IV investigates photosharing practices and reveals how social metadata, attached to media objects, are included in sharing practices. The final paper further explores how end-users draw on social metadata to communicate bonding intentions when gifting media content. A general methodological contribution is the utilization of sociotechnical conflicts as units of analysis. These conflicts prove helpful in predicting, postulating and researching end-user innovation and conflict coordination. It is suggested that the conflicts also provide potent ways for interaction design and systems development to take end-user concerns and intentions on board.

Place, publisher, year, edition, pages
Linköping, Sweden: Department of Computer and Information Science, Linköpings universitet, 2008. 94 p.
Series
Linköping Studies in Science and Technology. Dissertations, ISSN 0345-7524 ; 1185
Keyword
Sociala medier, virtuell etnografi, fildelning, gåvor
National Category
Computer Science
Identifiers
urn:nbn:se:liu:diva-11865 (URN)978-91-7393-892-1 (ISBN)
Public defence
2008-06-10, Visionen, Hus B, Campus Valla, Linköpings universitet, Linköping, 13:15 (English)
Opponent
Supervisors
Note

Article no. 1 is published 2004 in First Monday Vol 9, nr 12 and re-published 2005 in First Monday, Special Issue #1: Music and the Internet.

Available from: 2008-05-21 Created: 2008-05-21 Last updated: 2014-04-24
2. Public and Non-Public Gifting on the Internet
Open this publication in new window or tab >>Public and Non-Public Gifting on the Internet
2006 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

This thesis contributes to the knowledge of how computer-mediated communication and information sharing works in large groups and networks. In more detail, the research question put forward is: in large sharing networks, what concerns do end-users have regarding to whom to provide material? A theoretical framework of gift-giving was applied to identify, label and classify qualitative end-user concerns with provision. The data collection was performed through online ethnographical research methods in two large sharing networks, one music-oriented and one photo-oriented. The methods included forum message elicitation, online interviews, application use and observation. The result of the data collection was a total of 1360 relevant forum messages. A part from this there are also 27 informal interview logs, field notes and samples of user profiles and sharing policies. The qualitative analysis led up to a model of relationships based on the observation that many users experienced conflicts of interest between various groups of receivers and that these conflicts, or social dilemmas, evoked concerns regarding public and non-public provision of material. The groups of potential recipients were often at different relationship levels. The levels ranged from the individual (ego), to the small group of close peers (micro), to a larger network of acquaintances (meso) to the anonymous larger network (macro). It is argued that an important focal point for analysis of cooperation and conflict is situated in the relations between these levels. Deepened studies and analysis also revealed needs to address dynamic recipient groupings, the need to control the level of publicness of both digital material and its metadata (tags, contacts, comments and links to other networks) and that users often refrained from providing material unless they felt able to control its direction. A central conclusion is that public and non-public gifting need to co-emerge in large sharing networks and that non-public gifting might be an important factor for the support of continued provision of goods in sustainable networks and communities.

Place, publisher, year, edition, pages
Institutionen för datavetenskap, 2006. 42 p.
Series
Linköping Studies in Science and Technology. Thesis, ISSN 0280-7971 ; 1244
Keyword
Communities, End-user content, file-sharing, online methodology, gift-giving
National Category
Information Science
Identifiers
urn:nbn:se:liu:diva-7370 (URN)LiU-Tek-Lic-2006:25 (Local ID)91-85523-93-3 (ISBN)LiU-Tek-Lic-2006:25 (Archive number)LiU-Tek-Lic-2006:25 (OAI)
Presentation
2006-04-27, Alan Turing,, Hus E, Campus Valla, Linköpings universitet, Linköping, 13:15 (English)
Opponent
Supervisors
Available from: 2006-09-14 Created: 2006-09-14 Last updated: 2017-01-11Bibliographically approved

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