Evaluation the Supply Chain of Plymovent AB
Independent thesis Basic level (professional degree)Student thesis
This Master Thesis is a part of PlymoVent’s business to customer plot, with the aim to investigate how the consumers receive the services that PlymoVent provides. With regard to PlymoVent's business strategy and reference theory, the demands of how to receive and monitor a supply chain for a better customer satisfaction where targeted. The findings refer to poor customer satisfaction due to obscure procedures in problem resolution and discrepancy handling, and vague transportation accuracy.
Place, publisher, year, edition, pages
Ekonomiska institutionen , 2003.
Business and economics, PlymoVent, Supply Chain Management, Logistics, Order Lead-time, Customer Care, 2003:63
Economics and Business
IdentifiersURN: urn:nbn:se:liu:diva-2049ISRN: LITH-EKI-EX--03/63--SEOAI: oai:DiVA.org:liu-2049DiVA: diva2:19377