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Evaluation the Supply Chain of Plymovent AB
Linköping University, Department of Management and Economics.
Linköping University, Department of Management and Economics.
2003 (Swedish)Independent thesis Basic level (professional degree)Student thesis
Abstract [en]

This Master Thesis is a part of PlymoVent’s business to customer plot, with the aim to investigate how the consumers receive the services that PlymoVent provides. With regard to PlymoVent's business strategy and reference theory, the demands of how to receive and monitor a supply chain for a better customer satisfaction where targeted. The findings refer to poor customer satisfaction due to obscure procedures in problem resolution and discrepancy handling, and vague transportation accuracy.

Place, publisher, year, edition, pages
Ekonomiska institutionen , 2003.
Keyword [en]
Business and economics, PlymoVent, Supply Chain Management, Logistics, Order Lead-time, Customer Care, 2003:63
Keyword [sv]
Ekonomi
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:liu:diva-2049ISRN: LITH-EKI-EX--03/63--SEOAI: oai:DiVA.org:liu-2049DiVA: diva2:19377
Uppsok
samhälle/juridik
Available from: 2003-11-12 Created: 2003-11-12

Open Access in DiVA

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
  • rtf