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An Approach to Kansei Engineering-Methods and Case Study on Design Identity
Linköping University, Department of Management and Engineering, Machine Design . Linköping University, The Institute of Technology.
Linköping University, Department of Management and Engineering. Linköping University, The Institute of Technology.
2001 (English)In: Conference on Human Affective Design, Singapore June, 27-29, 2001Conference paper, Published paper (Other academic)
Abstract [en]

Improvements in the design of products for industrial use gets increasingly important. The aim is to get better knowledge about the user’s feelings about warehouse-trucks and to test study methods . Kansei Engineering is used in order to compare three trucks from different manufacturers and reveal differences in impact on the users. The project contains three studies at European companies, using a modified analogue-visual scale, administered by Excel based software. The results show that there are significant differences between truck traits. All trucks score lower than an "ideal" truck. This shows that even a mature product still has improvement potential.

Place, publisher, year, edition, pages
2001.
Keyword [en]
Kansei Engineering, New Product Development, Computerized Data Collection, Product Image
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:liu:diva-13341OAI: oai:DiVA.org:liu-13341DiVA: diva2:19994
Available from: 2005-07-18 Created: 2005-07-18
In thesis
1. Designing Feelings into Products: Integrating Kansei Engineering Methodology in Product Development
Open this publication in new window or tab >>Designing Feelings into Products: Integrating Kansei Engineering Methodology in Product Development
2002 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Tendencies in product development of today make it likely that many future products will be functional equivalent and therefore hard to distinguish between for the customer. Customers will decide by highly subjective criteria which product to purchase. One task for product development in this context is to be able to capture the customer’s considerations and feelings of products and translate these emotional aspects into concrete product design.

Today a number of different methods, such as Quality Function Deployment (QFD), Semantical Environment Description (SMB), Conjoint Analysis and Kansei Engineering exist and are used in practical applications.

The purpose of this thesis is to understand and apply Kansei Engineering methodology and explore ways to integrate the methodology into an industrial product development process.

This was done by conducting a study on forklift trucks in different European countries and business areas and by exploring ways of integrating Kansei Engineering in product development processes.

The number of Kansei words collected was reduced based on the result of a pilot study using a combination of different tools. A computerized data collection method was used in combination with a modified VAS-scale in order to reduce the time for filling out the evaluation forms The results of the study in the visited Northern and Middle European companies make it evident that Kansei Engineering has to be adapted in several aspects to the circumstances in each situation. The data showed that there are differences in attitude towards reach trucks in the different European countries. These results were used in order to adapt the product requirements for each specific country. Starting at Cooper’s stage gate model Kansei Engineering was applied on a macro level, a micro level and for verifying purpose. Using QFD, Kansei Engineering helps to identify customer needs their importance and the technical responses as well as to conduct benchmarking and to connect the customer needs mathematically to the technical responses.

This study of Kansei Engineering revealed that there was no general model on the methodology available in English literature. Outgoing from a previous flowchart, a conceptual framework of Kansei Engineering was developed integrating the existing Kansei Engineering Types and future tools.

Place, publisher, year, edition, pages
Institutionen för konstruktions- och produktionsteknik, 2002. 115 p.
Series
Linköping Studies in Science and Technology. Thesis, ISSN 0280-7971 ; 946
Keyword
Technology, product development, Quality Function Deployment (QFD), Semantical Environment Description (SMB), Conjoint Analysis, Kansei Engineering, TEKNIKVETENSKAP
National Category
Engineering and Technology
Identifiers
urn:nbn:se:liu:diva-2658 (URN)91-7373-347-4 (ISBN)
Presentation
(English)
Note
ISRN/Report code: LiU-Tek-Lic 2002:19Available from: 2005-07-18 Created: 2005-07-18 Last updated: 2009-04-01

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Schütte, SimonEklund, Jörgen

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