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Augmenting the Remote Control: Studies in Complex Information Navigation for Digital TV
Linköping University, Department of Computer and Information Science, ASLAB - Application Systems Laboratory. Linköping University, The Institute of Technology.
2004 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The transition to digital TV is changing the television set into an entertainment as well as information supplier device that provides two-way communication with the viewer. However, the present remote control device is not appropriate for navigation through the huge amount of services and information provided by the future digital TV, presumably also a device for accessing the Internet. One possibility for coping with the complex information navigation required by TV viewers is an augmentation of the interaction tools currently available for TV. Two approaches to such an augmentation are investigated in this thesis: linking paper-based TV guides to the digital TV and enhancing the remote control unit with speech interaction.

Augmentation of paper-based TV guides is a futuristic research approach based on the integration of paper-based TV guides into computation technology. This solution provides interactive paper-based TV guides that also function as a remote control for the TV. A prototype system is developed and explorative studies are conducted to investigate this approach. These studies indicate the benefits of integrating paper-based TV guides into the TV set. They also illuminate the potential to provide innovative solutions for home information systems. Integrating familiar physical artefacts, such as paper and pen into TV technology may provide easy access to information services usually provided by PCs and the Internet. Thus, the same augmentation needed for TV as an entertainment device also opens up new communication channels for providing society information to citizens who do not feel comfortable with conventional computers.

The thesis also reports on studies of speech interfaces for TV information navigation. Traditional speech interfaces have several common problems, such as user acceptance and misinterpretation of user input. These problems are investigated in empirical and explorative studies with implementation of mockups and running research systems. We have found that the pragmatic solution of augmenting remote control devices by speech is a suitable solution that eases information navigation and search.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2004. , 28 p.
Series
Linköping Studies in Science and Technology. Dissertations, ISSN 0345-7524 ; 872
Keyword [en]
remote control, digital TV, paper-based TV guides, speech interaction, speech interfaces
National Category
Computer Science
Identifiers
URN: urn:nbn:se:liu:diva-5006ISBN: 91-7373-940-5 (print)OAI: oai:DiVA.org:liu-5006DiVA: diva2:20906
Public defence
2004-05-14, Visionen, Hus B, Campus Valla, Linköpings universitet, Linköping, 13:15 (English)
Supervisors
Note
On the day of the public defence the status of articles III and V was: Submitted.Available from: 2004-06-20 Created: 2004-06-20 Last updated: 2012-01-25Bibliographically approved
List of papers
1. Speech Enhanced Remote Control for Media Terminal
Open this publication in new window or tab >>Speech Enhanced Remote Control for Media Terminal
2001 (English)In: Proceedings of Eurospeech’01, Aalborg, Denmark, 2001, Vol. 4, 2685–2688- p.Conference paper, Published paper (Refereed)
National Category
Engineering and Technology
Identifiers
urn:nbn:se:liu:diva-13519 (URN)
Available from: 2004-06-20 Created: 2004-06-20 Last updated: 2013-09-13
2. Multimodal Dialogue Systems for Interactive TV Applications
Open this publication in new window or tab >>Multimodal Dialogue Systems for Interactive TV Applications
2002 (English)In: Proceedings of the 4th IEEE International Conference on Multimodal Interfaces 2002 (ICMI’02), Pittsburgh, USA, 2002, 117-122 p.Conference paper, Published paper (Refereed)
National Category
Engineering and Technology
Identifiers
urn:nbn:se:liu:diva-13520 (URN)
Available from: 2004-06-20 Created: 2004-06-20 Last updated: 2010-11-19
3. Using speech and dialogue for interactive TV navigation
Open this publication in new window or tab >>Using speech and dialogue for interactive TV navigation
2004 (English)In: Interactive Access in the Information Society (UAIS), ISSN 1615-5289, Vol. 3, no 3-4, 224-238 p.Article in journal (Refereed) Published
Abstract [en]

Interaction techniques for interactive television (iTV) are currently complex and difficult to use for a wide-range of viewers. Few previous studies have dealt with the potential benefits of multimodal dialogue interaction in the context of iTV for the purpose of flexibility, usability, efficiency, and accessibility. This paper investigates the benefits of introducing speech and connected dialogue for iTV interaction, and presents a case study in which a prototype system was built allowing users to navigate the information space and control the operation of the TV by a speech-based natural language interface. The system was evaluated by analysing the user experience in five categories capturing essential aspects of iTV interaction: interaction style, information load, data access, effectiveness and initiative. Design considerations relevant for speech and dialogue information systems for TV interfaces also emerged from the analysis.

Place, publisher, year, edition, pages
SpringerLink, 2004
Keyword
Electronic program guide, Universal access, Speech interaction, iTV
National Category
Engineering and Technology
Identifiers
urn:nbn:se:liu:diva-13521 (URN)10.1007/s10209-004-0106-x (DOI)
Available from: 2004-06-20 Created: 2004-06-20 Last updated: 2011-08-15Bibliographically approved
4. Error Resolution Strategies for Interactive Television Speech Interfaces
Open this publication in new window or tab >>Error Resolution Strategies for Interactive Television Speech Interfaces
2003 (English)In: Proceedings of the Ninth IFIP TC13 International Conference on Human-Computer Interaction, INTERACT, Zürich, Switzerland, 2003, 105–112- p.Conference paper, Published paper (Refereed)
National Category
Computer Science
Identifiers
urn:nbn:se:liu:diva-13522 (URN)
Available from: 2004-06-20 Created: 2004-06-20 Last updated: 2010-11-18
5. The Paper Remote: An Augmented TV Guide and Remote Control
Open this publication in new window or tab >>The Paper Remote: An Augmented TV Guide and Remote Control
2005 (English)In: Universal Access in the Information Society (UAIS), ISSN 1615-5289, Vol. 4, no 4, 300-327 p.Article in journal (Refereed) Published
Abstract [en]

The television (TV) is one of the most common entertainment devices in homes. Searching and finding TV programs is a common task and using TV guides is one way of performing this. This paper presents three studies that are focused on examining audiences’ TV habits and TV guide usage, evaluating a new concept based on linking paper and pen with TV technology, and studying the audiences’ attitudes toward and anticipated interest in the future guide. The results of our first study emphasize the value of using paper based TV guides and also identify the deficiencies. We also found indications that the advantages and disadvantages of paper-based TV guides are related to the physical properties of paper. Thus, we suggest a solution that uses digital pen and paper technology to offer a new interaction method for TV. A research system “Paper Remote”, is developed and used in the two subsequent studies. Viewers tick designated areas on the paper-based guide to perform actions such as channel switching. However, this solution is not a substitute for the remote control device. We argue that these user studies on linking digital paper to the TV for everyday information navigation illuminate the possibilities of providing innovative solutions also for home information systems also.

Keyword
Interactive TV, Paper interfaces, Home information system, Electronic program guides
National Category
Engineering and Technology
Identifiers
urn:nbn:se:liu:diva-13523 (URN)10.1007/s10209-004-0108-8 (DOI)
Available from: 2004-06-20 Created: 2004-06-20 Last updated: 2011-01-11

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