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Quality assurance with TL 9000 in agile software development of set-top boxes: The case of Motorola and the use of Scrum
Linköping University, Department of Computer and Information Science.
Linköping University, Department of Computer and Information Science.
2009 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

In today’s fast-paced world, there is a constant demand for better and more efficient ways of doing business. Motorola in Linköping are using the agile development framework, Scrum in their software development. A certain level of quality must also be assured of the delivered goods and services. Is it possible to use Scrum and still meet the quality requirements?

This Master Thesis is performed to investigate if it is possible to achieve a quality certificate from TL 9000, the telecom industry extension of ISO 9000, when using the agile development framework Scrum. The investigation consists of interviews and observations at Motorola, Linköping, along with literature studies about quality systems and agile development.

The conclusion is that it is possible to meet the TL 9000 requirements when using Scrum, under the condition that some additional processes are performed and that other parts of the organization also fulfills the remaining requirements. This is needed since there are requirements that are out of scope for the Scrum framework. Examples of the suggested additions are to follow the Scrum framework more strictly and to adopt a more specific definition of done.

Place, publisher, year, edition, pages
2009. , 87 p.
Keyword [en]
Scrum, agile, agile development, TL 9000, ISO 9000, Backlog, Quality certificate, Sprint, Quality
National Category
Computer Science
Identifiers
URN: urn:nbn:se:liu:diva-17446ISRN: LIU-IDA/LITH-EX-A--09/011--SEOAI: oai:DiVA.org:liu-17446DiVA: diva2:211987
Presentation
Alan Turing, Linköping university, Linköping (Swedish)
Uppsok
teknik
Examiners
Available from: 2009-04-21 Created: 2009-03-25 Last updated: 2009-04-21Bibliographically approved

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Quality assurance with TL 9000 in agile software development of set-top boxes(1470 kB)2501 downloads
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf