A Model for Interpreting Work and Information Management in Process-Oriented Healthcare Organisations
2003 (English)In: International Journal of Medical Informatics, ISSN 1386-5056, Vol. 72, no 1-3, 47-56 p.Article in journal (Refereed) Published
Background: To increase productivity, management in healthcare organisations have introduced different types of process-oriented organisational configurations. Few studies have addressed clinical practice and information management in these settings. Methods: A case study was performed at a paediatric clinic. Data was collected from archives, through interviews, by participatory observation, and by performing a focus group session. The collected data was analysed using a qualitative and interpretative research strategy. Results: A model was developed of care practitioners’ daily work in process-oriented organisations. The model shows that clinical work was deeply integrated; the care activities were dependent on supply activities and tightly connected to management routines. Conclusion: The resulting model can be used to support development of health information system (HIS) embedded in process-oriented healthcare work.
Place, publisher, year, edition, pages
2003. Vol. 72, no 1-3, 47-56 p.
Process-oriented healthcare organisation; Health information system (HIS); Healthcare management; Care process; Case study methods
National CategoryEngineering and Technology
IdentifiersURN: urn:nbn:se:liu:diva-13779DOI: 10.1016/j.ijmedinf.2003.09.001OAI: oai:DiVA.org:liu-13779DiVA: diva2:21451