A case study of nurses information and communication needs
Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
The role of information technology within health care is getting more central and prominent. The purpose of this change is both to make the health care more efficient and to heighten patient safety. This exploratory case study of four care units aims to provide a glimpse into the clinical work of nurses, and to indentify and describe their communication and information needs. The analytical framework used in this study is distributed cognition and the research method used is cognitive ethnography. The study provides a peek into the complex system of health care, and how the central artifacts such as patient records, whiteboards and different alarm systems are used in this context. The result of the study describes the current work practices and information flows in the studied care units. From these results general system design implications are made.
Place, publisher, year, edition, pages
2009. , 42 p.
Nurse, communication, information, care unit, distributed cognition, artifacts
Human Computer Interaction
IdentifiersURN: urn:nbn:se:liu:diva-19833ISRN: LIU-IDA/KOGVET-G--09/005--SEOAI: oai:DiVA.org:liu-19833DiVA: diva2:234439
Subject / course
Cognitive science programme
Dahlbäck, Nils, Professor
Arne, Jönsson, Professor