Do Experts Teams in Rapid Crisis Response Use Their Tools Efficiently?
2009 (English)In: Advances inManagement Information Systems: Volume on Information Systemsfor Emergency ManagementEdited by: Bartel Van de Walle, Murray Turoff and Starr Roxanne Hiltz, 2009, 1, 126-159 p.Chapter in book (Other academic)
The operational use of earth observation technologies by expert teams in thecrisis response domain is a critical socio-technical process. The uniquecontext and characteristics of every crisis have an impact on the extent towhich these technologies, such as computer-based tools for objectidentification, feature recognition, and change detection, will be used, andhow the actual work and the interactions of expert teams deploying thetechnologies will emerge. Beyond the mere technical characteristics offunctioning and operating the earth observation technologies, crucialprerequisites for their successful application in a crisis situation arepredominantly set by “soft” factors such as management, process control,and clear and accurate communication. The knowledge of these factors isessential in order to build and train expert teams capable of using thesetechnologies and performing effectively under a wide variety of situationsand conditions. This chapter reviews experience and lessons learned from a simulation of operational deployment of earth observation technologies byexpert teams in rapid crisis response. The exploitation of these technologiesby expert teams while responding to a nuclear emergency scenario isstudied. On the basis of the scenario-based exercise methodology, a real-timesimulation was prepared and executed. In this simulation, three teamscomposed of experts were given the task of providing rapid mappingproducts within thirty-three hours. During this period the teams had accessto satellite imagery as well as off-the-shelf and custom computer-based tools.This chapter identifies opportunities and constraints regarding the practicalapplication of earth observation technologies by expert teams in rapid crisisresponse. The chapter also suggests areas for further research.
Place, publisher, year, edition, pages
2009, 1. 126-159 p.
Engineering and Technology
IdentifiersURN: urn:nbn:se:liu:diva-20639ISBN: 978-0-7656-2134-4OAI: oai:DiVA.org:liu-20639DiVA: diva2:235378