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Remote work in call centres - implications for organisational learning
Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems.
2004 (English)In: ITA 2004, The 9th International Telework Workshop,2004, 2004Conference paper, Published paper (Other academic)
Place, publisher, year, edition, pages
2004.
Keyword [en]
call centre, e-work, remote work, dispersed workforces, knowledge development, knowledge sharing, organisational learning, situated learning
National Category
Computer Science
Identifiers
URN: urn:nbn:se:liu:diva-23734Local ID: 3241OAI: oai:DiVA.org:liu-23734DiVA: diva2:244049
Available from: 2009-10-07 Created: 2009-10-07

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http://www.brunel.ac.uk/ltdu/ita2004

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Moberg, Anna

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Total: 19 hits
CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf