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Similarity is More Important than Expertise: Accent Effects in Speech Interfaces
Linköping University, Department of Computer and Information Science, NLPLAB - Natural Language Processing Laboratory. Linköping University, Faculty of Arts and Sciences.
Department of Communication, Stanford University.
Deprtment of Communication, Stanford University.
2007 (English)In: Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems, 2007, 1553-1556 p.Conference paper (Refereed)
Abstract [en]

In a balanced between-participants experiment (N = 96)American and Swedish participants listened to touristinformation on a website about an American or Swedishcity presented in English with either an American orSwedish accent and evaluated the speakers’ knowledge ofthe topic, the voice characteristics, and the informationcharacteristics. Users preferred accents similar to their own.Similarity-attraction effects were so powerful that sameaccentsspeakers were viewed as being moreknowledgeable than different-accent speakers even whenthe information would be much better-known by theopposite-accent speaker. Implications for similarityattractionoverwhelming expertise are discussed.

Place, publisher, year, edition, pages
2007. 1553-1556 p.
National Category
Psychology (excluding Applied Psychology)
URN: urn:nbn:se:liu:diva-28188OAI: diva2:248799
ACM CHI 2007 Conference on Human Factors in Computing Systems, San José, CA, USA, April 28 - May 3, 2007
Available from: 2009-10-09 Created: 2009-10-09 Last updated: 2013-05-31

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Dahlbäck, Nils
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NLPLAB - Natural Language Processing LaboratoryFaculty of Arts and Sciences
Psychology (excluding Applied Psychology)

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