An economic perspective on the analysis of impacts of information technology: from case studies in health-care towards general models and theories
1999 (English)Doctoral thesis, comprehensive summary (Other academic)
Organizations of all types want to have individuals utilize the Information Technology (IT) they purchase. For this reason, the identification of factors that cause individuals to use IT, factors that are important when developing IT, and factors that influence organizations' performance when IT is implemented, provides helpful guidelines for decision-makers.
The empirical studies included in this thesis refer to health-care organizations and cover a span from the presentation of the economic effects of the implementation of computer based patient records, and the perceived risk that can arise during the development of IT, to the importance of stimulating direct user participation in system development processes. In the theoretical studies, basic techniques are suggested for the analysis of the economic effects of the use of methods that stimulate users' involvement, e.g. Participatory Design. Furthermore, this part also proposes an IT maturity indicator that can be used to analyze the fulfillment of integration and sophistication in the use of IT in contemporary organizations.
The results which emphasize the interaction between IT, human, and economic aspects, indicate the need to include measures of user preferences in system development and implementation processes. They also suggest that successful IT strategies almost inevitably involve simultaneous investment in organizational change, innovative business strategies, and employee human capital. The fmdings provide new insights into problems that forced organizations to re-examine criteria for investing resources when choices related to the development, introduction and use of IT are made, or when it is necessary to select approaches to system development. They also raise questions regarding resource scarcity and alternative use of invested resources.
Place, publisher, year, edition, pages
Linköping: Linköping University , 1999. , 78 p.
Linköping Studies in Science and Technology. Dissertations, ISSN 0345-7524 ; 597
IdentifiersURN: urn:nbn:se:liu:diva-28280Local ID: 13387ISBN: 91-7219-544-4OAI: oai:DiVA.org:liu-28280DiVA: diva2:249084
1999-10-07, Hörsal Planck, Fysikhuset, Linköpings Universitet, Linköping, 09:30 (Swedish)
Papers, included in the Ph.D. thesis, are not registered and included in the posts from 1999 and backwards.2009-10-092009-10-092013-02-21