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IT Artefacts as Socio-Pragmatic Instruments: Reconciling the Pragmatic, Social, Semiotic and Technical
Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Computer and Information Science, VITS - Development of Informations Systems and Work Context.
Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Computer and Information Science, VITS - Development of Informations Systems and Work Context.
2005 (English)In: International Journal of Technology and Human Interaction, ISSN 1548-3908, Vol. 1, no 3, 29-43 p.Article in journal (Refereed) Published
Abstract [en]

There are many attempts to explain success and failure in information systems. Many of these refer to a purported sociotechnical gap. In this article we develop an alternative approach that does not impose such a strong dichotomy, but regards social and technical rather as dimensions along which to study workpractices. The developed theory involves not only the -social- and -technical- constructs, but also other generic ones, namely -instrumental,- -semiotic,- and -pragmatic.- We call this theory socio-instrumental pragmatism. To illustrate the theoretical concepts introduced, we use an example brought from an extensive action research study including the development of an information system in eldercare, developed through a participatory design approach. 

Place, publisher, year, edition, pages
2005. Vol. 1, no 3, 29-43 p.
Keyword [en]
information system
National Category
Computer Science
Identifiers
URN: urn:nbn:se:liu:diva-31164Local ID: 16902OAI: oai:DiVA.org:liu-31164DiVA: diva2:251987
Available from: 2009-10-09 Created: 2009-10-09 Last updated: 2011-01-12

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Goldkuhl, GöranÅgerfalk, Pär

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