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The many facets of communication - a socio-pragmatic conceptualisation for information systems studies
Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Computer and Information Science, VITS - Development of Informations Systems and Work Context.
2005 (English)In: The International Workshop on Communication and Coordination in Business Processes,2005, Linköping: Linköping University , 2005Conference paper (Refereed)
Abstract [en]

Development and usage of information systems (IS) involve communication. There is a need for theories and frameworks on communication for IS research studies. This paper presents a socio-pragmatic framework on communication intended to be used for different kinds of IS research; e.g. for human communication during IS development and for usage of IS. The framework builds upon the principle of communicative multi-functionality and it consists of nine communication functions: Messages should at the same time be trans-situationally compliant, situationally responsive, expressive, referential, accountable, directed, relational, projected and mediational. The theoretical grounds of the framework are briefly described. The paper includes examples of using the framework on some IT-mediated messages.

Place, publisher, year, edition, pages
Linköping: Linköping University , 2005.
Keyword [en]
Communication, information systems
National Category
Computer Science
URN: urn:nbn:se:liu:diva-31288Local ID: 17050OAI: diva2:252111
Available from: 2009-10-09 Created: 2009-10-09

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Goldkuhl, Göran
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Faculty of Arts and SciencesVITS - Development of Informations Systems and Work Context
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ReferencesLink to record
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