The many facets of communication - a socio-pragmatic conceptualisation for information systems studies
2005 (English)In: The International Workshop on Communication and Coordination in Business Processes,2005, Linköping: Linköping University , 2005Conference paper (Refereed)
Development and usage of information systems (IS) involve communication. There is a need for theories and frameworks on communication for IS research studies. This paper presents a socio-pragmatic framework on communication intended to be used for different kinds of IS research; e.g. for human communication during IS development and for usage of IS. The framework builds upon the principle of communicative multi-functionality and it consists of nine communication functions: Messages should at the same time be trans-situationally compliant, situationally responsive, expressive, referential, accountable, directed, relational, projected and mediational. The theoretical grounds of the framework are briefly described. The paper includes examples of using the framework on some IT-mediated messages.
Place, publisher, year, edition, pages
Linköping: Linköping University , 2005.
Communication, information systems
IdentifiersURN: urn:nbn:se:liu:diva-31288Local ID: 17050OAI: oai:DiVA.org:liu-31288DiVA: diva2:252111