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In Search of Excellence: past, present and future.
Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
2006 (English)Book (Other academic)
Abstract [en]

Some of the leading models and frameworks about Excellence from the last 25 years are presented and discussed: Peters and Waterman’s eight excellence attributes (1982) , Peters and Austin’s simplified excellence model (1985), Lists of Best Practices, Xerox Excellence Models (1990, 2002), the European Excellence Model (1992) and two different but overlapping “4P Models” (1999, 2004). At the end of the paper past, present and future of TQM and Excellence is discussed.

Place, publisher, year, edition, pages
München: Carl Hanser Verlag , 2006. , 57-84 p.
National Category
Engineering and Technology
URN: urn:nbn:se:liu:diva-31875Local ID: 17703ISBN: 3-446-40587-9OAI: diva2:252698
Available from: 2009-10-09 Created: 2009-10-09 Last updated: 2013-10-09Bibliographically approved

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Dahlgaard, Jens Jörn
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ReferencesLink to record
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