In Search of Excellence: past, present and future.
2006 (English)Book (Other academic)
Some of the leading models and frameworks about Excellence from the last 25 years are presented and discussed: Peters and Waterman’s eight excellence attributes (1982) , Peters and Austin’s simplified excellence model (1985), Lists of Best Practices, Xerox Excellence Models (1990, 2002), the European Excellence Model (1992) and two different but overlapping “4P Models” (1999, 2004). At the end of the paper past, present and future of TQM and Excellence is discussed.
Place, publisher, year, edition, pages
München: Carl Hanser Verlag , 2006. , 57-84 p.
National CategoryEngineering and Technology
IdentifiersURN: urn:nbn:se:liu:diva-31875Local ID: 17703ISBN: 3-446-40587-9OAI: oai:DiVA.org:liu-31875DiVA: diva2:252698