Role and identity: experience of technology in professional settings
2005 (English)Licentiate thesis, monograph (Other academic)
In order to make technology easier to handle for its users, the field of Human-Computer Interaction is increasingly dependent on an understanding of the individual user and the context of use. By investigating the relation between the user and the technology, this thesis explores how roles and professional identity affect and interact with the design, use and views of the technology used.
By studies in two different domains, involving clinical medicine and media production respectively, professional identities were related to attitudes towards technology and ways of using computer-based tools. In the clinical setting, neurosurgeons and physicists using the Leksell GammaKnife for neurosurgical dose planning were studied. In the media setting, the introduction of new media technology to journalists was in focus. The data collection includes interviews, observations and participatory design oriented workshops. The data collected were analyzed with qualitative methods inspired by grounded theory.
In the study of the Leksell GammaKnife two different approaches towards the work, the tool and development activities were identified depending on the professional identity. Depending on if the user was a neurosurgeon or a physicist, the user's identity or professional background has a significant impact both on how he or she views his or her role in the clinical setting, and on how he or she defines what improvements are necessary and general safety issues. In the case of the media production tool, the study involved a participatory design development process. Here it was shown that both the identities and the roles possessed by individual participants affect how they want to use new technology for different tasks.
Place, publisher, year, edition, pages
Linköping: Linköpings universitet , 2005. , 91 p.
Linköping Studies in Science and Technology. Thesis, ISSN 0280-7971 ; 1190
IdentifiersURN: urn:nbn:se:liu:diva-33293Local ID: 19295ISBN: 91-85457-19-1OAI: oai:DiVA.org:liu-33293DiVA: diva2:254116
2005-09-27, Seminarierum Alan Turing, Hus E, Linköpings universitet, Linköping, 13:15 (Swedish)