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Technology as a Driver for Changing Customer-Provider Interfaces in Industrial Service Production
Linköping University, The Institute of Technology. Linköping University, Department of Management and Engineering, Industrial Marketing and Industrial Economics .ORCID iD: 0000-0002-4081-9737
Linköping University, The Institute of Technology. Linköping University, Department of Management and Engineering, Logistics .ORCID iD: 0000-0003-3986-9160
2007 (English)In: QMOD Conference,2007, Lund: Lunds universitet , 2007Conference paper, Published paper (Refereed)
Abstract [en]

  

Place, publisher, year, edition, pages
Lund: Lunds universitet , 2007.
Keyword [en]
Service processes, Industrial services, Customer-provider relationships, Front office, Back office, Information and communication technologies
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:liu:diva-39246Local ID: 47605OAI: oai:DiVA.org:liu-39246DiVA: diva2:260095
Available from: 2009-10-10 Created: 2009-10-10 Last updated: 2014-04-14

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Kowalkowski, ChristianBrehmer, Per-Olof

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