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Kundorienterat förbättringsarbete -att lyssna och agera på kundens röst
Linköping University, The Institute of Technology. Linköping University, Department of Management and Engineering, Quality Technology and Management .
2007 (Swedish)In: Att lyckas med förbättringsarbete -förbättra, förändra, förnya, Lund: Studentlitteratur , 2007, 73-94 p.Chapter in book (Other (popular science, discussion, etc.))
Place, publisher, year, edition, pages
Lund: Studentlitteratur , 2007. 73-94 p.
National Category
Engineering and Technology
URN: urn:nbn:se:liu:diva-39916Local ID: 51688ISBN: 978-91-44-02998-6OAI: diva2:260765
Available from: 2009-10-10 Created: 2009-10-10

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Witell, Lars
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