House of flexibility - using the QFD approach to deploy manufacturing flexibility
2002 (English)In: International Journal of Operations & Production Management, ISSN 0144-3577, Vol. 22, no 1, 50-79 p.Article in journal (Refereed) Published
We use the methodology from quality function deployment (QFD) for linking manufacturing flexibility to market requirements. This approach creates a framework for modelling the deployment of the need for flexibility from the customers' viewpoints into manufacturing flexibility at various hierarchical levels. We present an application of the methodology in a real case study at a firm where a manufacturing system was being redesigned for the manufacture of a new and wider range of products than previously, based on a new product platform. Based on the case study we discuss the benefits and limitations of using the QFD approach to deploy manufacturing flexibility. The paper also presents a literature review of the manufacturing flexibility framework arena.
Place, publisher, year, edition, pages
2002. Vol. 22, no 1, 50-79 p.
Flexibility, Manufacturing industry, Operations strategy, Quality function deployment
Engineering and Technology
IdentifiersURN: urn:nbn:se:liu:diva-40203DOI: 10.1108/01443570210412079Local ID: 52606OAI: oai:DiVA.org:liu-40203DiVA: diva2:261052