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House of flexibility - using the QFD approach to deploy manufacturing flexibility
Linköping University, The Institute of Technology. Linköping University, Department of Production Economics.
Linköping University, The Institute of Technology. Linköping University, Department of Production Economics.
2002 (English)In: International Journal of Operations & Production Management, ISSN 0144-3577, E-ISSN 1758-6593, Vol. 22, no 1, 50-79 p.Article in journal (Refereed) Published
Abstract [en]

We use the methodology from quality function deployment (QFD) for linking manufacturing flexibility to market requirements. This approach creates a framework for modelling the deployment of the need for flexibility from the customers' viewpoints into manufacturing flexibility at various hierarchical levels. We present an application of the methodology in a real case study at a firm where a manufacturing system was being redesigned for the manufacture of a new and wider range of products than previously, based on a new product platform. Based on the case study we discuss the benefits and limitations of using the QFD approach to deploy manufacturing flexibility. The paper also presents a literature review of the manufacturing flexibility framework arena.

Place, publisher, year, edition, pages
2002. Vol. 22, no 1, 50-79 p.
Keyword [en]
Flexibility, Manufacturing industry, Operations strategy, Quality function deployment
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:liu:diva-40203DOI: 10.1108/01443570210412079Local ID: 52606OAI: oai:DiVA.org:liu-40203DiVA: diva2:261052
Available from: 2009-10-10 Created: 2009-10-10 Last updated: 2017-12-13

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Olhager, JanWest, Martin

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