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Lessons Learned from Facilitation in Collaborative Design
Linköping University, Department of Computer and Information Science, MDI - Interaction and Service Design Research Group. Linköping University, The Institute of Technology.ORCID iD: 0000-0001-8862-7331
Linköping University, Department of Computer and Information Science, MDI - Interaction and Service Design Research Group. Linköping University, The Institute of Technology.ORCID iD: 0000-0003-2919-098X
2007 (English)In: Proceeding AUIC '07 Proceedings of the eight Australasian conference on User interface - Volume 64 / [ed] Piekarski, W., Plimmer, B., Sydney , Australia: Australian Computer Society, 2007, 51-54 p.Conference paper, Published paper (Refereed)
Abstract [en]

The importance of a skilled facilitator in design meetings with users is often emphasized, but less is said about how to improve the facilitation process. This paper reports experiences and lessons learned from facilitation of cardbased sessions in three design cases through an analysis of two sessions with users, and one session with professional designers. The analysis showed that many alternatives were not documented in the sessions with users who designed primarily by talking, compared to the professional designers who primarily designed by placing cards. We propose that facilitation, in cases similar to those presented here, could be improved by suggesting alternatives and possible consequences, prompt the participants to explore the consequences, and graphic facilitation.

Place, publisher, year, edition, pages
Sydney , Australia: Australian Computer Society, 2007. 51-54 p.
Series
Conferences in Research and Practice in Information Technology, ISSN 1445-1336 ; 64
Keyword [en]
facilitation, design representations, design games, participatory design
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:liu:diva-41227Local ID: 55372ISBN: 1-920-68245-7 (print)OAI: oai:DiVA.org:liu-41227DiVA: diva2:262078
Conference
AUIC 2007 - eight Australasian conference on User interface, Ballarat, Victoria, Australia - January 30th to February 2nd, 2007
Available from: 2009-10-10 Created: 2009-10-10 Last updated: 2015-06-02

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Lundberg, JonasArvola, Mattias

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf