An inter-organisational perspective on challenges in one-stop government
2008 (English)In: International Journal of Electronic Governance, ISSN 1742-7509, Vol. 1, no 3, 296-314 p.Article in journal (Refereed) Published
Fragmentation and isolated development are main problems that hinder successful e-government. This paper has an inter-organisational perspective on challenges in one-stop government. We present a conceptual framework that characterises an inter-organisational relationship and its dimensions. The conceptual framework is used for analysing data from an inter-organisational one-stop government project. When applying the framework we focus on some interesting issues and explain some of the challenges that our interviewees identified. By addressing these inter-organisational aspects we reached further understanding of the problems associated with this case, which can provide added value to discussions of e-government challenges, barriers and problems in general.
Place, publisher, year, edition, pages
2008. Vol. 1, no 3, 296-314 p.
e-government, inter-organisational relationships, one-stop government, industrial-business networks, electronic government
IdentifiersURN: urn:nbn:se:liu:diva-43888DOI: 10.1504/IJEG.2008.020451Local ID: 75033OAI: oai:DiVA.org:liu-43888DiVA: diva2:264749