liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Citizen Participation and Involvement in eGovernment Projects: An Emergent Framework
Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, The Institute of Technology. (VITS)ORCID iD: 0000-0003-4701-6272
Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, The Institute of Technology.ORCID iD: 0000-0002-2784-863X
2008 (English)In: Electronic Government / [ed] Maria A. Wimmer, Hans J. Scholl, Enrico Ferro, Springer Berlin/Heidelberg, 2008, , 207-218 p.207-218 p.Conference paper, Published paper (Refereed)
Abstract [en]

This paper reports from an action research project where focus groups have been used as an approach for taking citizens’ requirements into account during public e-service development projects. In the paper we use theories from the area of user participation in the information systems (IS) discipline in order to discuss and enhance the specific aspects of citizen participation and involvement in the eGovernment context. The main purpose of this paper is to enrich the eGovernment field in general, and to facilitate the citizen perspective in eGovernment development projects in particular, by using notions from the user participation tradition in the IS discipline. Our empirical findings from performing focus groups are discussed and compared to well-known user participation theories from the IS discipline. This results in an emergent framework for better understanding of citizen participation and involvement in the eGovernment context. The emergent framework consists of a set of questions that can be used in order to put an increased focus on the citizen perspective in future eGovernment development projects.

Place, publisher, year, edition, pages
Springer Berlin/Heidelberg, 2008. , 207-218 p.207-218 p.
Series
Lecture Notes in Computer Science, ISSN 0302-9743 (print), 1611-3349 (online) ; 5184
Keyword [en]
eGovernment, IS development, user participitation, citizen participation, citizen involvement, focus group
National Category
Engineering and Technology Social Sciences
Identifiers
URN: urn:nbn:se:liu:diva-43890DOI: 10.1007/978-3-540-85204-9_18Local ID: 75037ISBN: 978-3-540-85203-2 (print)OAI: oai:DiVA.org:liu-43890DiVA: diva2:264751
Conference
7th International Conference, EGOV 2008, Turin, Italy, August 31 - September 5, 2008
Available from: 2009-10-10 Created: 2009-10-10 Last updated: 2015-06-17

Open Access in DiVA

fulltext(152 kB)706 downloads
File information
File name FULLTEXT01.pdfFile size 152 kBChecksum SHA-512
51c538f03a9347416b5911538cbbdeeb27f74712a323a4f9216ec3e039fef8ea7a05eb454b4fc4facde0ba0b25397ddfb2a16aa44de7760770bd215761b4d657
Type fulltextMimetype application/pdf

Other links

Publisher's full text

Authority records BETA

Axelsson, KarinMelin, Ulf

Search in DiVA

By author/editor
Axelsson, KarinMelin, Ulf
By organisation
VITS - Development of Informations Systems and Work ContextThe Institute of Technology
Engineering and TechnologySocial Sciences

Search outside of DiVA

GoogleGoogle Scholar
Total: 706 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 265 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf