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Planning, control, and adaptation: A case study
Department of Work Psychology, Université de Lièe, Boulevard de Rectarat 5, B-4000 Lièe, Belgium.
Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, CSELAB - Cognitive Systems Engineering Laboratory.
2005 (English)In: European Management Journal, ISSN 0263-2373, Vol. 23, no 1, 118-131 p.Article in journal (Refereed) Published
Abstract [en]

This article relates the findings of an ethnographically informed study conducted at a Swedish Nuclear Power Plant. It describes a set of events while the plant was shut down for a short non-productive outage. In order to understand better how high-reliability organizations successfully manage the conflict between bureaucratic planning and flexibility we provide a description of simultaneous levels of control that dissolve the conflict. Instead of merely describing actions as planned, or improvised, the present work illustrates that no clear-cut distinctions can be drawn between what is improvisation and what is not. Understanding planning as a control activity as well, enables us to grasp the different values of the canonical activity of planning. © 2005 Elsevier Ltd. All rights reserved.

Place, publisher, year, edition, pages
2005. Vol. 23, no 1, 118-131 p.
Keyword [en]
Improvisation, Nuclear power generation, Planning
National Category
Engineering and Technology
URN: urn:nbn:se:liu:diva-45515DOI: 10.1016/j.emj.2004.12.016OAI: diva2:266411
Available from: 2009-10-11 Created: 2009-10-11 Last updated: 2011-01-12

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Hollnagel, Erik
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The Institute of TechnologyCSELAB - Cognitive Systems Engineering Laboratory
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