liu.seSearch for publications in DiVA
Change search
ReferencesLink to record
Permanent link

Direct link
The Emperor's New Clothes?: Analysing the Swedish Action Plan for e-Government
Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-2784-863X
2009 (English)In: International Journal of Public Information Systems, Special Issue on E-Government in Sweden: New Directions, ISSN 1653-4360, Vol. 2009, no 2, 97-122 p.Article in journal (Refereed) Published
Abstract [en]

This paper analyses the “National Action Plan for the Swedish eGovernment”, launched in 2008, based on three dimensions generated from theory: (1) the relationship between information systems and organizational change, (2) process orientation and (3) coordination. The analysis presents a critical examination of the action plan. The analysis shows that the action plan contains an overall rational perspective on the relationship between information systems and organizational change; several rather specific impacts are forecasted using e.g. e-services in public administration. Rational choices when designing information systems for public administration are assumed to be made based on business needs, citizen needs and business processes. An almost unlimited choice over technological options and an explicit ambition to control the consequences are also outlined in the action plan. The process perspective is also very present in the action plan promoting a horizontal view of public administration and e-services as an antithesis to the vertical, rigid “silos” often reported in government organizations. The action plan is also found to have an innovative view of IT, but a more moderate and reformist view of internal government organizations. The plan as such represents an overall top-down approach to e-government, providing a framework within which to develop egovernment. The customer/client needs are expressed explicitly in the action plan, in several contexts and combined with internal efficiency efforts in a balanced way. Several aspects of coordination are also identified in the analysis, for example regarding standardization.

Place, publisher, year, edition, pages
Mid Sweden University, 2009. Vol. 2009, no 2, 97-122 p.
Keyword [en]
Process orientation, e-government, action plan, public e-service, public sector, information systems, organizational change, coordination
National Category
Information Science
URN: urn:nbn:se:liu:diva-50596OAI: diva2:271711
Available from: 2009-10-13 Created: 2009-10-13 Last updated: 2015-06-04

Open Access in DiVA

No full text

Other links

Link to Journal

Search in DiVA

By author/editor
Melin, Ulf
By organisation
VITS - Development of Informations Systems and Work ContextFaculty of Arts and Sciences
Information Science

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 72 hits
ReferencesLink to record
Permanent link

Direct link