Six key lessons for e-government projects
2009 (English)In: Ongoing Research: General Development Issues and Projects of EGOV 09, 8th International Conference / [ed] Scholl HJ, Janssen M, Traunmüller R and Wimmer M, Linz: TRAUNER Verlag, 2009, 93-103 p.Conference paper (Other academic)
In this paper we analyze a public e-service development project from its initiation to its end and reflect upon the process as well as its results. The purpose of the paper is to develop knowledge about how e-government projects should be managed and performed in order to be successful. We do this by identifying and analyzing important decisions made and external factors that occurred during the project and discussing their consequences. The findings are presented as six key lessons for e-government projects. The novel knowledge contribution is that the lessons combine aspects from established CSFs of IT projects with e-government-focused issues. Together these six lessons can be more useful in e-government projects than previous sets of general CSFs for IT projects.
Place, publisher, year, edition, pages
Linz: TRAUNER Verlag, 2009. 93-103 p.
IdentifiersURN: urn:nbn:se:liu:diva-50955ISBN: 978-3-85499-625-5OAI: oai:DiVA.org:liu-50955DiVA: diva2:272408
8th international conference EGOV 2009, Linz, Austria, August/September 2009