Seven key lessons learned from e-government development: A reflective analysis of an e-government project
2009 (English)In: Scandinavian Workshop on eGovernment, 2009Conference paper (Refereed)
In this paper a longitudinal case study of an e-government development project is reported. The authors have followed a development project during three years, from its initiation to its end. The purpose of the paper is to identify and analyze important decisions made and external factors that occurred during the project and discuss their consequences. The findings are presented as seven key lessons that other e-government projects can learn from. The contributions are, thus, both a reflective analysis of an empirical e-government development example and normative statements about how to conduct successful e-government projects.
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IdentifiersURN: urn:nbn:se:liu:diva-50974OAI: oai:DiVA.org:liu-50974DiVA: diva2:272438