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Inclusive design in our home. Communications with older clients in the design of major housing adaptations
London South Bank University. (MARU)
London South Bank University.
London South Bank University.
Linköping University, Department of Social and Welfare Studies, NISAL - National Institute for the Study of Ageing and Later Life. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0001-5295-2482
2008 (English)Report (Other academic)
Abstract [en]

The majority of people continue to live in their own homes as they move into old age (Peace et al, 2007). However, the home environment may present considerable challenges to those for whom old age brings increasing frailty and disabilities. The purpose of major adaptations to the home is to remove or mitigate obstacles in the physical environment in order to facilitate activities of daily living (Heywood et al. 2002). However, the quality of adaptations may not always meet the expectations of the client. Heywood (2001) suggests that this may be due to difficulties in communication during the design process.

This study elucidates the process of communication which occurs during the design and construction of home adaptations for older people. It was carried out as part of a larger feasibility study into whether information and visualisation technology might be appropriate in supporting the design and implementation of housing adaptations for older people. The purpose of the main study was to investigate how communication between the older person and professionals might be improved, possibly by providing relevant knowledge with a computer-based tool. The study presented here constitutes the first stage of the main investigation. The aim of this preliminary study was to explore how communication between older clients, their family members, staff in social services, occupational therapists, surveyors and builders took place in the briefing and design process for housing adaptations. The objectives were to identify and examine the roles of the key resource controllers involved in determining client needs and initial solutions, locate the sources and extent of knowledge related to key design and implementation issues. By mapping the flows of communication and transfer of this knowledge would determine the feasibility of developing systems and an information and visualisation tool to support the design and implementation process so that both the user and the builder are presented with the best technical answers to meet their needs.

Place, publisher, year, edition, pages
London: MARU , 2008. , 26 p.
Keyword [en]
Communication, Design, Housing adaptation
National Category
Social Sciences
URN: urn:nbn:se:liu:diva-51318OAI: diva2:274075
Available from: 2009-11-10 Created: 2009-10-26 Last updated: 2015-04-22Bibliographically approved

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