Business Implications of Integrated Product Service Offerings and Resulting Potential Engineering Issues
2009 (English)In: ICED 09 - The 17th International Conference on Engineering Design, vol 4:: Product and Systems Design / [ed] Norell Bergendahl, M.; Grimheden, M.; Leifer, L.; Skogstad, P.; Lindemann, U., The Design Society, 2009, 71-82 p.Conference paper (Refereed)
In recent years there has been a shift in mechanical industry from a focus on physical products to product-service systems (PSS). The objective of this paper is to map out engineering implications and challenges based on five empirical examples of integrated product-service offerings (IPSOs). The paper is mainly based on case studies at Swedish manufacturing companies of different sizes. The following IPSOs were studied: (1) Lighting Function, (2) Core Plugs, (3) Material Handling, (4) Plate compacting, and (5) Thrust. These examples show that the orientation towards IPSOs implies several important strategic implications for a provider. Based on the examples, a discussion is presented concerning existing and potential engineering issues related to engineering requirements, development process and risks and opportunities with IPSOs.
Place, publisher, year, edition, pages
The Design Society, 2009. 71-82 p.
product service systems (PSS); business strategy; business and engineering challenges
Production Engineering, Human Work Science and Ergonomics
IdentifiersURN: urn:nbn:se:liu:diva-51963ISI: 000302735800007ISBN: 9781904670087OAI: oai:DiVA.org:liu-51963DiVA: diva2:278251
17th International Conference on Engineering Design, Stanford, CA, USA, August 24-27, 2009