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Using AR to support cross-organisational collaboration in dynamic tasks
Linköping University, Department of Computer and Information Science. Linköping University, The Institute of Technology.
Swedish Defence Research Institute, Linköping, Sweden.
Santa Anna IT Research Institute, Linköping, Sweden.ORCID iD: 0000-0003-4899-588X
2009 (English)In: Mixed and Augmented Reality, 2009. ISMAR 2009. 8th IEEE International Symposium on, IEEE , 2009, 3-12 p.Conference paper (Refereed)
Abstract [en]

This paper presents a study where Augmented Reality (AR) technology has been used as a tool for supporting collaboration between the rescue services, the police and military personnel in a crisis management scenario. There are few studies on how AR systems should be designed to improve cooperation between actors from different organizations while at the same time support individual needs. In the present study an AR system was utilized for supporting joint planning tasks by providing organisation-specific views of a shared working. The study involved a simulated emergency event conducted in close to real settings with representatives from the organisations for which the system is developed. As a baseline, a series of trials without the AR system was carried out. Results show that the users were positive towards the AR system, and would like to use it in real work. They also experience some performance benefits of using the AR system compared to their traditional tools. Finally, the problem of designing for collaborative work as well as the benefits of using an iterative design processes is discussed.

Place, publisher, year, edition, pages
IEEE , 2009. 3-12 p.
National Category
Human Computer Interaction
URN: urn:nbn:se:liu:diva-52588DOI: 10.1109/ISMAR.2009.5336522ISI: 000276136800001OAI: diva2:284259
IEEE ISMAR-09, Orlando, FL

©2010 IEEE. Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse any copyrighted component of this work in other works must be obtained from the IEEE. Susanna Nilsson, Björn Johansson and Arne Jönsson, Using AR to support cross-organisational collaboration in dynamic tasks, 2009, IEEE ISMAR-09.

Available from: 2010-01-05 Created: 2010-01-05 Last updated: 2015-05-28

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