liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Kan jag få ett läkarintyg?: - Erfarenheter av telefonrådgivning i primärvården
Linköping University, Department of Medical and Health Sciences, Work and Rehabilitation. Linköping University, Department of Medical and Health Sciences, Social Medicine and Public Health Science. Linköping University, Faculty of Health Sciences.ORCID iD: 0000-0001-5173-5419
Försäkringskassan, Linköping.
2009 (Swedish)In: Socialmedicinsk Tidskrift, ISSN 0037-833X, Vol. 86, no 6, 539-547 p.Article in journal (Refereed) Published
Abstract [sv]

En stor andel av telefonsamtalen till primärvårdens telefonrådgivning avser andra problem än sjukdom, skada eller medicinska frågor. Sammanlagt deltog 35 sjuksköterskor som arbetar med telefonrådgivning i fokusgruppintervjuer. De hade tidigare deltagit i en två dagars utbildning i försäkringsmedicin. Resultaten visar att sjuksköterskorna ansåg att de efter utbildningen ökat sin kunskap om sjukförsäkringen, att de lättare kunde ställa frågor om alternativ till att besöka läkaren och stödja patienten i att fatta beslut om t.ex. egenvård.

Abstract [en]

Nurses’ knowledge on matters other than medical issues is limited although a growing number of the calls in the telephone services in primary health care deal with the need for a sickness certificate due to other problem than sickness/disease or injury. A two days course in insurance medicine was given to nurses with experiences of telephone advisory services. Data from focus-group interviews including 35 nurses were analysed. Outcomes of the practices of the course highlighted the value of this new knowledge to help nurses to: better understand the sickness insurance system, encounter their patients in a supportive way, getting their patients to be accountable for their own situation, and to improve the collaboration with colleagues.

Place, publisher, year, edition, pages
Stockholm: Socialmedicinsk tidskrift , 2009, 86. Vol. 86, no 6, 539-547 p.
National Category
Medical and Health Sciences
Identifiers
URN: urn:nbn:se:liu:diva-54185OAI: oai:DiVA.org:liu-54185DiVA: diva2:300830
Available from: 2010-03-01 Created: 2010-03-01 Last updated: 2015-06-02

Open Access in DiVA

No full text

Authority records BETA

Müssener, Ulrika

Search in DiVA

By author/editor
Müssener, Ulrika
By organisation
Work and RehabilitationSocial Medicine and Public Health ScienceFaculty of Health Sciences
In the same journal
Socialmedicinsk Tidskrift
Medical and Health Sciences

Search outside of DiVA

GoogleGoogle Scholar

urn-nbn

Altmetric score

urn-nbn
Total: 135 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf