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Behovet av struktur och frihet: En avhandling om situationsanpassad facilitering vid samarbetsinriktad modellering
Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
2009 (Swedish)Doctoral thesis, monograph (Other academic)Alternative title
The need for structure and freedom : a treatise about situational facilitation during collaborative modeling (English)
Abstract [sv]

Informationssystem är resultatet av samarbete människor emellan. System designas, realiseras, testas och implementeras i de verksamheter som de ska stödja. Samarbete krävs under alla dessa steg. I utvecklingsarbetets inledning är det inte ovanligt att kraven på systemen formuleras genom projekt som organiseras genom olika typer av samarbetsformer. I föreliggande avhandling lyfter vi på locket på samarbetsinriktad modellering och studerar i detalj vad som sker när krav på system formuleras. Genom en gedigen forskningsdesign och ett rikt datamaterial följer vi två modelleringsteam när de faciliterar verksamhetsrepresentanter i olika situationer under tre modelleringsprojekt. Avsikten är att utveckla kunskap om vad som utmärker facilitering i dessa situationer samt studera vad som utmärker situationsanpassning när modellerarna underlättar och möjliggör arbetet. Genom videobaserad forskning har modelleringsarbetet dokumenterats och med hjälp av olika analysmetoder, såsom konversationsinriktad handlingsanalys och multigrundad teoriutveckling, tolkas episoder i materialet och en plattform för en praktisk teori om facilitering utvecklas. Resultatet utgörs av en typologi över samarbetsinriktad modellering, åtgärder för att utföra facilitering av arbetet, samt insikter om vad som utmärker situationsanpassning när facilitering utförs och olika omständigheter måste mötas. Synsättet som förespråkas är att tillämpandet av struktur och utnyttjandet av frihet är förutsättningar då goda krav på informationssystem ska formuleras genom samarbete.

Abstract [en]

Information systems are the results of collaboration between people. The design, realization, tests and implementations of systems in businesses requires collaboration. It is not unusual that systems requirements are developed in projects which are organized through different forms of collaborations. In this treatise we uncover and in detail inquire into what occurs when requirements are developed in teamwork. With the help of a thorough research design and a rich empirical material two modeling teams are studied when they facilitate domain experts during different situations in collaborative modeling. The purpose is to develop knowledge about what distinguish facilitation during these situations, and investigate what distinguish situational adjustment when the modelers supports the work by doing it both unproblematic and enabled. Collaborative modeling sessions has been documented by video and with the help of different methods of analysis, such as conversational adapted action analysis and multi-grounded theory, different episodes are interpreted, and a platform for a practical theory about facilitation has been developed. The contribution consists of a typology over collaborative modeling, measures in order to conduct facilitation, and knowledge about what distinguish situational adjustment during facilitation, when different circumstances is being met. The view which is advocated is that both utilization of structure and the use of freedom are important prerequisites when systems requirements are developed in collaboration.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press , 2009. , 487 p.
Series
Linköping Studies in Arts and Science, ISSN 0282-9800 ; 486Linköping Studies in Information Science. Dissertation, ISSN 1403-6231 ; 20
Keyword [en]
Collaboration, modeling, facilitation and situational adjustment
Keyword [sv]
Samarbete, modellering, facilitering och situationsanpassning
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:liu:diva-54743ISBN: 978-91-7393-583-8 (print)OAI: oai:DiVA.org:liu-54743DiVA: diva2:309709
Public defence
2009-09-24, C3, Hus C, Campus Valla, Linköpings universitet, Linköping, 13:15 (English)
Opponent
Supervisors
Available from: 2010-04-08 Created: 2010-04-08 Last updated: 2014-09-26Bibliographically approved

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VITS - Development of Informations Systems and Work ContextFaculty of Arts and Sciences
Computer and Information Science

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf