Domain-specific knowledge management in a Semantic Desktop
2009 (English)In: Proceedings of I-KNOW '09 9th International Conference on Knowledge Management and Knowledge Technologies / [ed] Klaus Tochtermann, 2009, 360-365 p.Conference paper (Refereed)
Semantic Desktops hold promise to provide intelligent information-management environments that can respond to users’ needs. A critical requirement for creating such environments is that the underlying ontology reflects the context of work properly. For specialized work domains where people deal with rich information sources in a context-specific manner, there may be a significant amount of domain-specific information available in text documents, emails and other domain-dependent data sources. We propose that this can be exploited to great effect in a Semantic Desktop to provide much more effective knowledge management. In this paper, we present extensions to an existing semantic desktop through content- and structure-based information extraction, domain-specific ontological extensions as well as visualization of semantic entities. Our extensions are justified by needs in strategic decision making, where domain-specific, well-structured knowledge is available in documents and communications but scattered across the desktop. The consistent and efficient use of these resources by a group of co-workers is critical to success. With a domain-aware semantic desktop, we argue that decision makers will have a much better chance of successful sense making in strategic decision making.
Place, publisher, year, edition, pages
2009. 360-365 p.
semantic desktop, knowledge management, domain-specific ontology
IdentifiersURN: urn:nbn:se:liu:diva-56634OAI: oai:DiVA.org:liu-56634DiVA: diva2:320781
9th International Conference on Knowledge Management and Knowledge Technologies 2-4 September, Graz, Austria