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Episode Analysis for Evaluating Response Operations and Identifying Training Needs
Linköping University, Department of Computer and Information Science, MDALAB - Human Computer Interfaces. Linköping University, The Institute of Technology. (MDALAB)
Linköping University, Department of Computer and Information Science, MDALAB - Human Computer Interfaces. Linköping University, The Institute of Technology. (MDALAB)ORCID iD: 0000-0003-2801-7050
Linköping University, Department of Computer and Information Science, MDALAB - Human Computer Interfaces. Linköping University, The Institute of Technology. (MDALAB)
2010 (English)In: Proceedings of the 6th Nordic Conference on Human-Computer Interaction, 2010Conference paper, Published paper (Refereed)
Abstract [en]

In Emergency Management (EM) teams are faced with dynamic and complex situations, often involving multiple teams and organizations working together under stressful circumstances. One of the key issues observed in emergency responses is inadequate. The communicative problems stem from various issues such as political, personal or jurisdictional problems. In order to improve communication and coordination, we need to gain a profound understanding of what the communication issues are and, further, we need to provide meaningful inter-organizational training regimes targeting these issues. We suggest episode analysis, a qualitative research method, to better understand the communication taking place during an emergency response. Episode analysis provides a way to code and analyze data involving multiple teams and organizations as well as a way to study more informal communicative functions that would otherwise be difficult to capture. Moreover, we suggest that episode analyses can be used to identify training needs and be helpful in creating meaningful training scenarios.

Place, publisher, year, edition, pages
2010.
Keyword [en]
Episode Analysis, Emergency Management, Training, Simulations, Qualitative research method
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:liu:diva-60103OAI: oai:DiVA.org:liu-60103DiVA: diva2:355076
Conference
NordiCHI 2010
Available from: 2010-10-06 Created: 2010-10-05 Last updated: 2014-11-28Bibliographically approved

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Rankin, AmyKovordanyi, RitaEriksson, Henrik

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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