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Building a Social Conversational Pedagogical Agent: Design Challenges and Methodological approaches
Linköping University, Department of Computer and Information Science, NLPLAB - Natural Language Processing Laboratory. Linköping University, The Institute of Technology. Lund University.ORCID iD: 0000-0003-3691-8756
Designvetenskap, Lund Univeristy.
Linköping University, Department of Computer and Information Science, NLPLAB - Natural Language Processing Laboratory. Linköping University, The Institute of Technology.ORCID iD: 0000-0001-6997-3917
Lund Uniiversity.
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2011 (English)In: Conversational Agents and Natural Language Interaction: Techniques and Effective Practices / [ed] Diana Perez-Marin and Ismael Pascual-Nieto, IGI Global, 2011, 128-155 p.Chapter in book (Other academic)
Abstract [en]

This chapter discusses design challenges encountered when developing a conversational pedagogical agent. By tracing the historical roots of pedagogical agents in Intelligent Tutoring Systems (ITS), we discern central developments in creating an agent that is both knowledgeable and fosters a social relationship with the learner. Main challenges faced when attempting to develop a pedagogical agent of this kind relate to: i) learners’ expectations on the agent’s knowledge and social profile, ii) dealing with learners’ engagement in off-task conversation and iii) managing potential abuse of the agent. We discuss these challenges and possible ways to address them, with reference to an ongoing Research & Development project, and with a focus on the design of a pedagogical agent’s visual embodiment and its conversational capabilities.

Place, publisher, year, edition, pages
IGI Global, 2011. 128-155 p.
Keyword [en]
Web-based learning, pedagogical agent, conversational pedagogical agent, social agent, teachable agent, Intelligent Tutoring Systems (ITS), embodiment, dialogue system, EnALI, off-task and on-task conversation, design based research
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:liu:diva-60116DOI: 10.4018/978-1-60960-617-6.ch006ISBN: 9781609606176 (print)ISBN: 9781609606183 (print)OAI: oai:DiVA.org:liu-60116DiVA: diva2:355142
Available from: 2010-10-05 Created: 2010-10-05 Last updated: 2017-01-04Bibliographically approved

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Gulz, AgnetaSilvervarg, Annika

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
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