Supporting cognition in inter-organizational collaborative systems
2002 (English)In: Proceedings of the Fifth International Conference on the Design of Cooperative Systems, 2002, 14-17 p.Conference paper (Refereed)
LINDA is a tool designed to support inter-organizational collaboration in small health-service teams. We approached the design of LINDA by examining how clinicians worked with documents, markers, and other physical objects in an emergency room. We found that spatial arrangements of patient folders on a desk supported workplace cognition and collaboration in several ways. In the design of LINDA, we tried to capture some of the supporting cognitive properties of the physical collaborative system. For example, virtual case files can be arranged spatially on a desktop, sticker-notes can be glued onto different parts of the system, and annotations can be made on forms. We discuss how we approached the problem of designing a system that allows users to form their own flexible coordination mechanisms to support cognition and collaboration.
Place, publisher, year, edition, pages
2002. 14-17 p.
IdentifiersURN: urn:nbn:se:liu:diva-60326OAI: oai:DiVA.org:liu-60326DiVA: diva2:356191
5th International Conference on the Design of Cooperative Systems, 2002 June 4-7, Saint Raphaël, France