liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Organizational changes in connection with IPSO
Linköping University, Department of Management and Engineering, Environmental Technology and Management. Linköping University, The Institute of Technology.
Linköping University, Department of Management and Engineering, Environmental Technology and Management. Linköping University, The Institute of Technology.
Linköping University, Department of Management and Engineering, Assembly technology. Linköping University, The Institute of Technology.ORCID iD: 0000-0003-2552-3636
2010 (English)In: Industrial Product-Service Systems (IPS²): Proceedings of the 2nd CIRP IPS² Conference / [ed] Tomohiko Sakao, Tobias Larsson, Mattias Lindahl, Linköping University Electronic Press, 2010, 461-466 p.Conference paper, Published paper (Refereed)
Abstract [en]

Integrated product service offerings (IPSO) have the potential of obtaining better margins, profitability andless environmental impact. Becoming a service provider implies significant changes in the way companiesdo business, considerable changes within the organization and changes with the relationships to externalactors. This paper aims to contribute to the research concerning these changes when companies start toprovide IPSOs.Changes within the organizations have been necessary for all the companies studied and especially thesales staff since trust, transparency and long-term relationships with the customer is crucial. Support fromthe top management is also of importance as well as working in cross-functional teams. Changes are alsoneeded in the service organization and amongst the retailers. Apart from the change in the providercustomerrelationships little has been done in including other external actors, but the companies seepotential in doing so in the future to expand and develop their IPSOs.

Place, publisher, year, edition, pages
Linköping University Electronic Press, 2010. 461-466 p.
Series
Linköping Electronic Conference Proceedings, ISSN 1650-3686 (print), 1650-3740 (online) ; 077
Keyword [en]
Integrated product service offerings organization, IPSO, organizational change, external actors
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-61285ISBN: 978-91-7393-381-0 (print)OAI: oai:DiVA.org:liu-61285DiVA: diva2:369406
Conference
The 2nd CIRP IPS2 Conference, Linköping, Sweden, 14-15 April, 2010
Available from: 2010-11-10 Created: 2010-11-10 Last updated: 2016-04-12Bibliographically approved

Open Access in DiVA

fulltext(65 kB)220 downloads
File information
File name FULLTEXT01.pdfFile size 65 kBChecksum SHA-512
d86847cc724b6dcb5501e09b6fdd9c26d2a4be7b331c8ce3c80489cdb0732321bfdaf93b83d91c6e0e556abf6078dbfc80d242b48f9533f391f00ca14acffce6
Type fulltextMimetype application/pdf

Other links

Link to publication

Authority records BETA

Lingegård, SofiaLindahl, MattiasSundin, Erik

Search in DiVA

By author/editor
Lingegård, SofiaLindahl, MattiasSundin, Erik
By organisation
Environmental Technology and ManagementThe Institute of TechnologyAssembly technology
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 220 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 302 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf