The Interaction Character of Computers in Co-located Collaboration
2003 (English)In: People and Computers XVII: Proceedings of HCI 2003: Designing for Society / [ed] O'Neill, E., Palanque, P., Johnson, P., London: Springer , 2003Conference paper (Refereed)
An INTERACTION CHARACTER refers to a coherent set of qualities of the actions that an application mediates. Examples of such characters include the ‘computer as a tool’ and the ‘computer as a medium’. This paper investigates INTERACTION CHARACTERS of applications used in colocated collaboration. Three qualitative cases have been investigated: consultation at banks, interaction design studio work, and interactive television usage. Interviews, observations, and workshops, as well as prototype design and testing, were conducted as part of the case studies. The results show that the INTERACTION CHARACTER may change swiftly in the middle of usage, which means that people are using the systems quite differently from one moment to the next. One way to increase the flexibility of a system is to facilitate those shifts between different INTERACTION CHARACTERS, by for instance letting people use the system as a tool one minute, and as a medium or a resource the next.
Place, publisher, year, edition, pages
London: Springer , 2003.
interaction character, use quality, co-located collaboration, flexibility, interaction design, interactive television, bank consultation
Human Computer Interaction
IdentifiersURN: urn:nbn:se:liu:diva-62000ISBN: 1-85233-766-4OAI: oai:DiVA.org:liu-62000DiVA: diva2:371033