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Managerial recommendations for service innovations in different product-service systems
University of S.t Gallen.
Karlstads universitet. (CTF- Service Research Center)
Linköping University, Department of Management and Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
2009 (English)In: Introduction to Product/Service-System Design / [ed] Sakao, T. and M. Lindahl, Springer , 2009Chapter in book (Other academic)
Abstract [en]

"Introduction to Product/Service-System Design" contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples are the results of applying various theories developed in different countries and therefore accommodating diverse cultural differences. Providing a useful overall guide to the state of the art in theory and practice, each chapter covers the cutting edge of a different methodology or practice. The book’s focus on design is also evident in the discussion of how to anticipate and utilize the various dynamics within each dimension. "Introduction to Product/Service-System Design" will help improve working processes and inspire creative thinking for the wide range of people involved in designing a PSS: designers, marketing professionals, sales staff, production engineers, and service engineers. It can also serve as a reference book for university students on advanced courses.

Place, publisher, year, edition, pages
Springer , 2009.
National Category
Engineering and Technology
URN: urn:nbn:se:liu:diva-62662ISBN: 9-781-848-82-908-4ISBN: 1-84882-908-6OAI: diva2:373893
Available from: 2010-12-01 Created: 2010-12-01 Last updated: 2013-05-15Bibliographically approved

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