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Give and thou shall receive: Customer Reciprocity in a Retail Setting
Arizona State University.
Karlstads universitet. (CTF- Service Research Center)
Norwegian School of Management, Oslo.
Linköping University, Department of Management and Engineering, Quality Technology and Management . Linköping University, The Institute of Technology.
2010 (English)In: 19th Annual Frontiers in Service Conference, Karlstad, Sweden, 2010Conference paper (Refereed)
Place, publisher, year, edition, pages
Karlstad, Sweden, 2010.
National Category
Social Sciences
URN: urn:nbn:se:liu:diva-62713OAI: diva2:374143
Available from: 2010-12-02 Created: 2010-12-02 Last updated: 2011-01-19

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Witell, Lars
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Quality Technology and Management The Institute of Technology
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