Pragmatic Qualities of Information Systems: Actability Criteria for Design and Evaluation
2009 (English)Conference paper (Refereed)
Information systems actability theory builds on a communicative action perspective on IS. Information systems are seen as instruments for technology mediated work communication. Human actors are communicating (i.e. sending and/or receiving messages) through an information system. Information systems actability emphasises pragmatic dimensions of information systems. The paper presents 18 actability criteria divided into three groups: 1) criteria concerning user-system interaction, 2) criteria concerning user-through-system-to-user communication, and 3) criteria concerning information system’s contribution to workpractice processes. These actability criteria should be possible to use in design and evaluation of information systems.
Place, publisher, year, edition, pages
information system, communication, communicative action, design ideal, value, design, evaluation, pragmatism, actability
IdentifiersURN: urn:nbn:se:liu:diva-63226OAI: oai:DiVA.org:liu-63226DiVA: diva2:377121
the 11th International Conference on Informatics and Semiotics in Organisations (ICISO), Beijing (invited paper)