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Cross-Organizational Collaboration Supported by Augmented Reality
Linköping University, Department of Computer and Information Science, CSELAB - Cognitive Systems Engineering Laboratory. Linköping University, The Institute of Technology.
Swedish Defence Research Institute, Linköping, Sweden.
Santa Anna IT Research Institute AB, Linköping, Sweden.
2011 (English)In: IEEE Transactions on Visualization and Computer Graphics, ISSN 1077-2626, E-ISSN 1941-0506, Vol. 17, no 10, 1380-1392 p.Article in journal (Refereed) Published
Abstract [en]

This paper presents a study where Augmented Reality (AR) technology has been used as a tool for supporting collaboration between the rescue services, the police and military personnel in a crisis management scenario. There are few studies on how AR systems should be designed to improve cooperation between actors from different organizations while at the same time supporting individual needs. In the present study, an AR system was utilized for supporting joint planning tasks by providing organization specific views of a shared map. The study involved a simulated emergency event conducted in close to real settings with representatives from the organizations for which the system is developed. As a baseline, a series of trials without the AR system was carried out. Results show that the users were positive toward the AR system and would like to use it in real work. They also experience some performance benefits of using the AR system compared to their traditional tools. Finally, the problem of designing for collaborative work as well as the benefits of using an iterative design processes is discussed.

Place, publisher, year, edition, pages
Institute of Electrical and Electronics Engineers (IEEE) , 2011. Vol. 17, no 10, 1380-1392 p.
Keyword [en]
Collaborative augmented reality, augmented reality, user evaluation
National Category
Engineering and Technology
URN: urn:nbn:se:liu:diva-70732DOI: 10.1109/TVCG.2010.249ISI: 000293456100004PubMedID: 21041881OAI: diva2:441429

Funding Agencies|FMV, Technology for Swedens Security||

Available from: 2011-09-16 Created: 2011-09-16 Last updated: 2016-08-22

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Nilsson, Susanna
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