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Employee Satisfaction Management on Job‐related Stress: The mechanism between middle level manager’s leadership and knowledge worker’s autonomy
Linköping University, Department of Management and Engineering, Business Administration.
Linköping University, Department of Management and Engineering, Business Administration.
2011 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Background: Resource-based view emphasizes that the competitive advantage of organization is built on two elements: resources and capabilities/competences, which are related to employees within it. And job-related stress is a phenomenon in workplace and a problem in employee satisfaction management.

Aim: How are decision-making latitude in terms of autonomy, as the need of knowledge worker, and his/her job-related stress related? How is knowledge worker autonomy affected by middle level manager’s authority? What is the mechanism between middle level manager’s leadership and knowledge worker’s stress?

Definitions: Stress: the overall transactional process; Stressors: the events or properties of events (stimuli) that are encountered by individuals; Strain: the individual’s psychological, physical and behavioral responses to stressors; Outcomes: the consequences of strain at both the individual and the organizational levels.

Completion & Results: The mechanism among elements in and between knowledge worker and middle level manager is identified and presented.

Place, publisher, year, edition, pages
2011. , 75 p.
Keyword [en]
Job-related stress, Knowledge worker, Decision-making latitude (autonomy), Job demand, Leadership style
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:liu:diva-72892ISRN: LIU‐IEI‐FIL‐A—11/01131‐‐SEOAI: oai:DiVA.org:liu-72892DiVA: diva2:463521
Subject / course
Master's Programme in Business Administration – Strategic
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2011-12-14 Created: 2011-12-09 Last updated: 2011-12-14Bibliographically approved

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
  • rtf