Employee Satisfaction Management on Job‐related Stress: The mechanism between middle level manager’s leadership and knowledge worker’s autonomy
Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Background: Resource-based view emphasizes that the competitive advantage of organization is built on two elements: resources and capabilities/competences, which are related to employees within it. And job-related stress is a phenomenon in workplace and a problem in employee satisfaction management.
Aim: How are decision-making latitude in terms of autonomy, as the need of knowledge worker, and his/her job-related stress related? How is knowledge worker autonomy affected by middle level manager’s authority? What is the mechanism between middle level manager’s leadership and knowledge worker’s stress?
Definitions: Stress: the overall transactional process; Stressors: the events or properties of events (stimuli) that are encountered by individuals; Strain: the individual’s psychological, physical and behavioral responses to stressors; Outcomes: the consequences of strain at both the individual and the organizational levels.
Completion & Results: The mechanism among elements in and between knowledge worker and middle level manager is identified and presented.
Place, publisher, year, edition, pages
2011. , 75 p.
Job-related stress, Knowledge worker, Decision-making latitude (autonomy), Job demand, Leadership style
Economics and Business
IdentifiersURN: urn:nbn:se:liu:diva-72892ISRN: LIU‐IEI‐FIL‐A—11/01131‐‐SEOAI: oai:DiVA.org:liu-72892DiVA: diva2:463521
Subject / course
Master's Programme in Business Administration – Strategic
UppsokSocial and Behavioural Science, Law