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Actability Criteria for Design and Evaluation: Pragmatic Qualities of Information Systems
Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
2011 (English)In: International Journal of Information Systems and Social Change, ISSN 1941-868X, Vol. 2, no 3, 1-15 p.Article in journal (Refereed) Published
Abstract [en]

Information systems actability theory builds on a communicative action perspective on IS. Information systems are seen as instruments for technology mediated work communication. Human actors are communicating (i.e. sending and/or receiving messages) through an information system. Information systems actability emphasises pragmatic dimensions of information systems. The paper presents 19 actability criteria divided into three groups: 1) criteria concerning user-system interaction, 2) criteria concerning user-through-system-to-user communication, and 3) criteria concerning information system’s contribution to workpractice processes. These actability criteria should be possible to use in design and evaluation of information systems.

Place, publisher, year, edition, pages
IGI Global, 2011. Vol. 2, no 3, 1-15 p.
Keyword [en]
information system, communication, communicative action, design ideal, value, design, evaluation, pragmatism, actability
National Category
Information Systems, Social aspects
URN: urn:nbn:se:liu:diva-74095DOI: 10.4018/jissc.2011070101OAI: diva2:480205
Available from: 2012-01-19 Created: 2012-01-19 Last updated: 2012-01-27

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Goldkuhl, Göran
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VITS - Development of Informations Systems and Work ContextFaculty of Arts and Sciences
Information Systems, Social aspects

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