liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Controls in an emerging profession: a stakeholder approach
Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, The Institute of Technology.
Linköping University, Department of Management and Engineering. Linköping University, The Institute of Technology.
(English)Manuscript (preprint) (Other academic)
Abstract [en]

Purpose - The purpose of this article is to increase knowledge and understanding of how a combination of control mechanisms, i.e. a control package, has been used to align knowledge and practice in nascent professions. The case is not only characterized by a changing and uncertain context, but also by the interests of several stakeholders; a combination which contributes to a complex control situation.

Design/methodology/approach – Malmi and Brown‘s (2008) typology is used as a framework for identifying and analyzing how different control mechanisms relate to each other as a package; whether they complement or substitute each other. Stakeholder theory is employed to illustrate the (dis)interests of different stakeholders. The results presented in this article mainly draw upon observation notes, interviews, and secondary data in form of prior evaluations and studies, job descriptions, statutes and judiciary documents.

Findings – The results illustrate how different types of control mechanisms are implemented and used in a nascent service profession characterized by uncertainty and changes and where several stakeholders are involved in the alignment process. A gradual expansion, i.e. complementing mechanisms, in addition to sharpening of existing mechanisms is noted. However, there is no evidence of conflicts of interests between different stakeholders; instead the developed administrative structure seems to balance not only the potential conflicts of interest, but also the discretion which is highly associated with professions.

Originality/value – This study contributes to the package view of management control systems (MCS) in presenting a contemporary case where focus lies not a cross-functional coordination within one particular organization, but rather on inter-personal and interorganizational coordination in a multi-stakeholder context.

Keyword [en]
Control package, control mechanisms, alignment, service profession, multiple stakeholders
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:liu:diva-74750OAI: oai:DiVA.org:liu-74750DiVA: diva2:491821
Available from: 2012-02-07 Created: 2012-02-07 Last updated: 2012-02-07Bibliographically approved
In thesis
1. Kan professioner organiseras fram?: En fallstudie av den kommunala energi- och klimatrådgivningen
Open this publication in new window or tab >>Kan professioner organiseras fram?: En fallstudie av den kommunala energi- och klimatrådgivningen
2012 (Swedish)Licentiate thesis, comprehensive summary (Other academic)
Abstract [sv]

Att nya samhällsfunktioner och professioner växer fram som svar på behov i samhället är inte något nytt fenomen i sig, men vad är det som händer när en ny decentraliserad funktion skapas utifrån ett statligt behov? Hur organiseras och samordnas den? Och leder den nya samhällsfunktionen även till att en ny profession växer fram? I professionslitteraturen lyfts olika förklaringsmodeller till professioner ochprofessionalisering fram, allt från strukturfunktionalistiska förklaringar till monopolistiska och kulturella. Samtidigt när det handlar om utveckling av en ny funktion kan olika aspekter av organisationer och organisering bidra till ökad förståelse av vilken betydelse det har för att även en profession ska kunna ta form.

I den här studien är det ett statligt behov som legat till grund för att en ny samhällsfunktion har kommit att utvecklas. Som ett led i genomförandet av politiska mål skapades förutsättningar för kommuner att ansöka om bidrag för att tillhandhålla en ny funktion: kommunal energi- och klimatrådgivning. Den nya funktionens främsta uppgift var att förmedla anpassad kunskap om energieffektivisering, energianvändning och klimatpåverkan till allmänhet, företag och organisationer. Fokus i studien har varit på hur organiseringen kring den nya funktionen sett ut, vilken roll IT har i detta och vilka konsekvenser organiseringen haft för samordning och för skapandet av en profession. Dessa områden hanteras i tre artiklar. Den första artikeln undersöker om och hur en professionell identitet kan formas som ett led i utvecklingen av en ny samhällsfunktion. Fokus ligger på hur reglerande och framväxande krafter samspelar och kompletterar varandra i formandet av en enhetlig tolkning av en professionell identitet. Den andra artikeln utforskar hur kunskap och praktik kan strömlinjeformas i en decentraliserad verksamhet, där styrningen karaktäriseras av olika intressenters inblandning. Den tredje artikeln undersöker hur samverkan utifrån samordnade insatser kring kunskap och kunskapsdelning kan växa fram och på så sätt skapa livskraftiga nätverk.

Organiseringen kring den nya samhällsfunktionen visar på både ett decentraliserat och ett centraliserat ansvar, där kommunerna har det operativa ansvaret och statens energimyndighet har ett övergripande administrativt och samordnande ansvar. Samordning sker på olika nivåer och på olika sätt. Bland annat har en regional samordning i nätverk vuxit fram. Den regionala samordningen har visat sig vara viktig för att en gemensam tolkning av uppdrag och utförande ska kunna ta form, men även för att tillit och identitet utvecklas inom gruppen. Den nationella samordningen rör bland annat utbildning och informationsinsatser och i detta sammanhang har IT haft en central roll. Sammantaget har olika aspekter av organisering kring en ny samhällsfunktion, såsom uppdragsreglering, planering och uppföljning, och inte minst samordning, bidragit till att en professionell identitet börjat växa fram.

Abstract [en]

The establishment of new public services and the evolvement of new professions as a consequence of identified needs in society is hardly something new, but what happens when a new decentralized service is created on the basis of governmental needs? How is it organized and how is it coordinated? Does the creation of a new service also lead to the development of a new profession? In profession literature different explanations of professions and professionalization are emphasized, e.g. functional, structural, monopolistic, and cultural. However, as it also concerns development of a new service, different aspects of organizations and organizing could contribute to increasing knowledge about its implications for the development of a profession

The current study concerns the development of a new service in response to a governmental need. As a step in carrying out political goals, conditions were set for local authorities to apply for funding in order to carry out a new service: local authority energy and climate consultancy. The primary task of the new service was to convey coordinated knowledge about energy efficiency, energy consumption and climate effects to the general public, businesses and organizations. Focus in this study has been on the organization of the service, what role IT has, and what the implications of this organizing are to coordination and the creation of a profession. These areas are covered in three articles. The first article explores if and how a professional identity is forming in the wake of the new service. Focus lies on how regulative and emergent forces interact and supplement each other in the formation of a coherent understanding of a professional identity. The second article explores how knowledge and practice could be aligned in a decentralized service, where control is characterized by the involvement of several stakeholders. The third article explores how networking could emerge from coordination of knowledge and knowledge exchange, and thus create viable networks.

Hence, the organization of the new public service shows both a decentralized and a centralized responsibility, where local authorities have the operative responsibility and the energy agency has an administrative and coordinative responsibility. Coordination is achieved on different levels and in different ways. For instance, a regional networking structure for coordination has emerged, and that regional coordination has itself shown to be important for a coherent understanding of the mission to  develop, but also for developing trust and identity within the group. The national coordination concerns training and information, and in this context IT plays an important role. Altogether, different aspects of organizing the new public service, i.e. regulations, planning and evaluation, and above all coordination, have contributed to the formation of a professional identity.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2012. 93 p.
Series
Linköping Studies in Science and Technology. Thesis, ISSN 0280-7971 ; 1519
National Category
Engineering and Technology
Identifiers
urn:nbn:se:liu:diva-74752 (URN)LiU-TEK-LIC 2012:04 (Local ID)978-91-7519-961-0 (ISBN)LiU-TEK-LIC 2012:04 (Archive number)LiU-TEK-LIC 2012:04 (OAI)
Presentation
2012-02-17, Rum 3C:817, Hus A, Campus Valla, Linköpings universitet, Linköping, 13:15 (Swedish)
Opponent
Supervisors
Available from: 2012-02-07 Created: 2012-02-07 Last updated: 2012-02-07Bibliographically approved

Open Access in DiVA

No full text

Authority records BETA

Granath, MalinNilsson, Erik

Search in DiVA

By author/editor
Granath, MalinNilsson, Erik
By organisation
VITS - Development of Informations Systems and Work ContextThe Institute of TechnologyDepartment of Management and Engineering
Engineering and Technology

Search outside of DiVA

GoogleGoogle Scholar

urn-nbn

Altmetric score

urn-nbn
Total: 79 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf