liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Young citizens' attitudes towards electronic identification: A neglected perspective in an on-going development and implementation process
Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences. (Informatik)ORCID iD: 0000-0003-4701-6272
Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences. (Informatik)ORCID iD: 0000-0002-2784-863X
2012 (English)Conference paper, Published paper (Refereed)
Abstract [en]

This article reports from an empirical study of young Swedish university students’ attitudes towards electronic identification (eID). Three focus groups were conducted with students, as a main target group, who were asked to use a public e-service at the Swedish Board for Study Support which demanded secure electronic identification. After having conducted the assigned tasks the students’ attitudes were discussed in the focus group. Our findings show that usability and security are two main themes that the respondents found to be important in order to trust eID and e-services. This example of how citizens’ attitudes towards electronic identification can be explored in focus groups is related to the on-going national development process of a new eID solution on a strategic and artifact level. In this process no citizens are participating or involved so far. We conclude the article by discussing what might be the consequences of neglecting citizens’ attitudes in this kind of development and implementation processes.

Place, publisher, year, edition, pages
2012.
Keyword [en]
Electronic Identification, Citizens’ Attitudes, Focus Groups, Public E-service
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:liu:diva-75065OAI: oai:DiVA.org:liu-75065DiVA: diva2:503460
Conference
The 9th Scandinavian Workshop on E-government (SWEG'12), Copenhagen, Denmark, 9-10 February 2012
Available from: 2012-02-15 Created: 2012-02-15 Last updated: 2015-06-17

Open Access in DiVA

No full text

Authority records BETA

Axelsson, KarinMelin, Ulf

Search in DiVA

By author/editor
Axelsson, KarinMelin, Ulf
By organisation
VITS - Development of Informations Systems and Work ContextFaculty of Arts and Sciences
Social Sciences

Search outside of DiVA

GoogleGoogle Scholar

urn-nbn

Altmetric score

urn-nbn
Total: 130 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf