The importance of stakeholder relationships in city logistics projects
2012 (English)In: NoFoMa Conference, Book of proceedings / [ed] Juuso Töyli, Laura Johansson, Harri Lorentz, Lauri Ojala and Sini Laari, Naantali, Finland., 2012, 602-617 p.Conference paper (Refereed)
Purpose of this paper: As a result of the negative impact of freight transport on the environment, logistics solutions in city centres have recently attracted increasing attention. In order to succeed with city logistics projects, collaboration between various stakeholders such as local authorities, logistics companies, retailers and property owners is essential, which is one reason why the interdependence among the stakeholders is a crucial aspect in relation to the projects. The purpose of this paper is to explore city logistics projects based on stakeholders’ cooperative relationships and to suggest how the nature of dependence between the stakeholders can affect the project.
Design/methodology/approach: A wide range of documented city logistics projects is narrowed down in an iterative process, and three projects where relationships are described are analysed, supported by literature on interorganisational relationships. The analysis is based on the official documentation of city logistics projects.
Findings: This paper illustrates how dependence between stakeholders in city logistics solutions can affect the project. The local authorities’ dependence on the commercial stakeholders is a common pattern, while the residents/consumers are those most often neglected. Although local authorities apply different strategies to involve various stakeholder groups, the poor documentation of stakeholder relationships suggests that this issue has been given limited attention in city logistics projects.
Research limitations/implications (if applicable): Because of the impact of stakeholder relationships on city logistics projects, it is suggested that future projects would benefit from increased attention being paid to such relationships.
Practical implications (if applicable): The notion of how various dependencies between actors may affect the projects can be beneficial for local authorities as it leads to a better understanding of their dependence on other stakeholders.
Originality/value: With support from literature on inter-organisational relationships, this research addresses the often omitted aspects of stakeholder collaboration and, specifically, the impact of stakeholder dependence in city logistics projects.
Place, publisher, year, edition, pages
Naantali, Finland., 2012. 602-617 p.
City logistics, stakeholders, inter-organisational relationships, stakeholder dependence
Engineering and Technology
IdentifiersURN: urn:nbn:se:liu:diva-79645ISBN: 978-952-249-204-3OAI: oai:DiVA.org:liu-79645DiVA: diva2:543993
NoFoMa Conference 2012, 24th NOFOMA Conference, 7-8 June, Turku, Finland