The Effect of Visual Gender on Abuse in Conversation with ECAs
2012 (English)In: Intelligent Virtual Agents: 12th International Conference, IVA 2012, Santa Cruz, CA, USA, September, 12-14, 2012. Proceedings / [ed] Yukiko Nakano, Michael Neff, Ana Paiva, Marilyn Walker, Springer Berlin/Heidelberg, 2012, 153-160 p.Chapter in book (Refereed)
Previous studies have shown that female ECAs are more likely to be abused than male agents, which may cement gender stereotypes. In the study reported in this paper a visually androgynous ECA in the form of a teachable agent in an educational math game was compared with a female and male agent. The results confirm that female agents are more prone to be verbally abused than male agents, but also show that the visually androgynous agent was less abused than the female although more than the male agent. A surprising finding was that very few students asked the visually androgynous agent whether it was a boy or a girl. These results suggest that androgyny may be a way to keep both genders represented, which is especially important in pedagogical settings, simultaneously lowering the abusive behavior and perhaps most important, loosen the connection between gender and abuse.
Place, publisher, year, edition, pages
Springer Berlin/Heidelberg, 2012. 153-160 p.
Lecture Notes in Computer Science, ISSN 0302-9743 (print), 1611-3349 (online) ; 7502
Computer science, Computer Communication Networks, Artificial intelligence, Computer simulation, Computer vision, Information Systems Applications, Image Processing and Computer Vision, User Interfaces and Human Computer Interaction, Simulation and Modeling
IdentifiersURN: urn:nbn:se:liu:diva-80310DOI: 10.1007/978-3-642-33197-8_16ISBN: 978-3-642-33196-1ISBN: 978-3-642-33197-8OAI: oai:DiVA.org:liu-80310DiVA: diva2:546483
ProjectsK2D2-projektet; Kunskap och Kompetens: Digitala Dialoger