Legitimate e-government: A tentative model for legitimacy in digital welfare states
2012 (English)Conference paper, Presentation (Other academic)
This paper discusses aspects of legitimacy in relation to e-government and proposes a tentative model. Legitimacy is crucial for democratic governance and is a basic prerequisite for all governments. Legitimacy is dependent on personal, face-to-face meetings, but, e-government substitutes such opportunities for interaction. Legitimacy has to be gained and sustained in other ways. In theory legitimacy is built on legality and trust. In practice it is developed through the collaborative formation of local cultures based on common values, trust, interpretation of systems and practices.
The main conclusion is the importance of focusing on legitimacy in relation to e-government both in policy and practice. The legitimacy of e-government is here elaborated on in relation to the local socio-technical setting and co-produced processes. Legitimacy of e-government has to be further theoretically extended to be useful and applicable for a sustainable e-society.
Place, publisher, year, edition, pages
Public Administration Studies
IdentifiersURN: urn:nbn:se:liu:diva-80399OAI: oai:DiVA.org:liu-80399DiVA: diva2:546897
EGOV 2012 - The eleventh conference on electronic government (IFIP EGOV 2012), 3-6 September, Kristiansand, Norway