The Emergence of a National eID Solution: an Actor-Network Perspective
2012 (English)Conference paper (Refereed)
This paper will focus on the emergence of the Swedish National Electronic Identification (eID) from an Actor-Network perspective. As being a significant part of the public sectors delivery of secure electronic services, this seemingly limited technical artifact has an interesting potential in either enabling or limiting the public sectors ambitions for better and more secure electronic services. This paper will show that the emergence can be perceived as successful, but not as a product of a long term and pre-defined strategy formulated by the government. It is rather a product of a positive and emergent synergy between the public and market sector, driven by a strong belief in its potential by the actors involved in the ongoing process. By applying a lens of actor-network theory on the emergence of the eID, we have gained useful insights into how and why different actors have affected the emergence, as well as each other. By the processes of inscribing, translating and framing, this study analyses how actors have acted and interacted during the emergence with the focus on the influence of central beliefs. We argue, that with a clear focus on the actors concerned, governments have a better opportunity to successfully plan and implement complex inter-organizational solutions for electronic identification. This paper presents one possible approach to gain a better understanding of these aspects.
Place, publisher, year, edition, pages
Electronic Identification (eID), Actor Network Theory (ANT), Public e-service, E-government
Information Systems, Social aspects
IdentifiersURN: urn:nbn:se:liu:diva-81083OAI: oai:DiVA.org:liu-81083DiVA: diva2:550290
35th Information Systems Research Seminar in Scandinavia – IRIS 2012, August 17–20, 2012, Sigtuna, Sweden